Husky Energy Senior Service Delivery Specialist, SAP FI / CO in AB, Canada
One of Husky’s advantages is that we are an integrated oil and gas company. From exploration to development, production, refining and marketing, we’ve got it all! Combine this with a range of learning and development tools and an inclusive work environment, and you are well-positioned for a successful career at Husky.
We have training, mentoring and career development programs and resources to help you develop both personally and professionally – as an employee or a leader. We offer many internal leadership and business skills courses along with tuition reimbursement programs for qualified employees. Every year, a significant number of our employees are able to take on new roles within the company thanks to our strong focus on hands-on learning and development.
Husky is currently looking for a Senior Service Delivery Specialist, FI. The Senior Service Delivery Specialist is responsible for providing subject matter expertise for a specific subset of Husky's application services.
This position supports projects, defects, requests, and enhancements within their application domain of expertise. This position may be engaged to assist in demand shaping and solution selection efforts, including analysis, design and architecture.
This position participates in the planning and implementation of policies and procedures to ensure systems provisioning and maintenance that is consistent with Husky goals, industry best practices, and regulatory requirements. This position also plays a strong service management role with vendors and is responsible for ensuring vendor solutions are built in accordance with internal and external requirements. Additionally, this position oversees technical delivery of changes within application services and how they align with Husky’s overall goals.
Specific responsibilities will include:
Maintain in-depth knowledge of a specific subset of Husky's application services
Provide subject matter expertise and support during delivery of changes within their application domain in collaboration with other operational groups
Coach and guide vendors in carrying out deliverables and related processes
Provide insight into Husky environment by supporting vendor Q&A
Work with vendors to analyze existing application effectiveness and make recommendations for the improvement and growth of the operating environment
Carry out day-to-day activities for vendor related services
Ensure relevant performance management activities, such as measurement of SLAs, are performed
Provide subject matter expertise to assist in demand shaping and solution selection processes; assist in the design, deployment and configuration of proof of concept and prototype application services
Support vendor in providing necessary assistance during patching, maintenance, upgrades and other related activities associated with operating an application
Support vendors in resolution of major incidents
Support the Service Desk with Tier 3 end-user assistance, incident troubleshooting and resolution
Manage compliance (internal and external regulations and policies) for Security, Compliance & Accreditation processes
Support release management and operational readiness; identify and communicate operational risks
Ensure documentation of application specifications and production of operational support manuals
Develop functional specifications to demonstrate requirements to technical personnel
Communicating effectively with the business to identify needs and evaluate alternative business solutions
Our ideal candidate will have the following qualifications:
Post-secondary degree in related discipline
Experience in SAP project systems (PS) and asset management (EAM) modules
SAP certification in FI / CO
Minimum 8-12 years' experience in IS required, including development, implementation and maintenance of large scale systems across multiple hardware and software platforms
A proven track record of successful program management in complex, multi-function programs. Must have led large, cross-division functional teams or projects that had a long term effect on the organization
SAP knowledge and experience working with SAP NetWeaver and Business Suite
Minimum 5 years' experience working with IS in an oil and gas domain
Management and Collaboration
o Experienced in effectively interacting and communicating with IS partners and vendors
o Can consolidate requirements and translate them into IS deliverables
- Quality Management
o Understands and adheres to company's quality management processes and practices
o Familiar with quality evaluation methods such as user acceptance testing (UAT), unit and integration testing, etc.
o Participates in quality control activities
o Working knowledge of quality assurance methods, tools and techniques
o Can describe and interpret quality indicators relevant to own unit or function
Strong leadership and team building skills
Ability to collaborate with colleagues to ensure compliance with mandates, process design and provide feedback and input on issues as representative subject matter expert
Mentor/support team members with respect to current technical knowledge, planning, prioritizing and organizing work as needed
Ability to understand the impact of changes on the integrated systems, addressing change management issues and presenting the issues from multiple perspectives
Ability to make strategic directional recommendations to senior stakeholders and executives, and drive to alignment and closure
Ability to receive feedback in a constructive manner and adopt a continual improvement attitude
Proven internal and external influencing skills at senior and executive management level
Proven technical experience demonstrating progressively more advanced and complicated design/configuration
Competency with SAP Solution Manager toolset for managing changes and transports
Husky Energy is one of Canada's largest integrated energy companies. It is headquartered in Calgary, Alberta, and is publicly traded on the Toronto Stock Exchange under the symbols HSE, HSE.PR.A, HSE.PR.B, HSE.PR.C, HSE.PR.E and HSE.PR.G. The Company operates worldwide with Upstream and Downstream business segments. Husky's balanced growth strategy focuses on consistent execution, disciplined financial management and safe and reliable operations.
Husky embraces diversity and inclusion, and encourages a respectful workplace. Husky works to ensure that all staff feel respected, included and valued. The Company attracts the best talent by encouraging applications from all qualified individuals, including women, Aboriginal peoples, persons with disabilities and visible minorities.
Interested candidates must apply online at: www.huskyenergy.com/careers . Only those candidates who apply via Husky's online application process can be considered. We thank all applicants for their interest in our organization; however, only short-listed applicants will be contacted.
Job: *Business Analysis
Title: Senior Service Delivery Specialist, SAP FI / CO
Requisition ID: 00028372-20160704