CGI Technologies and Solutions, Inc. Configuration Release Management Analyst in Albany, New York

Configuration Release Management Analyst

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Category:Information Technology

City:Albany, New York, United States

Position ID:J0816-2349

Employment Type:Full Time

Meet our professionals

CGI: A company committed to clients

Position Description:

Configuration Management Analyst provides EMR Configuration and Release Management (CM/RM) support while performing various tasks to support Project activities in an Operations and Maintenance capacity.

• Understand and execute CM/RM management plan.

• Understand and support O&M activities (in an operational development capacity)

• Provide support in system design, development, testing and implementation activities in regards to Product Delivery.

Key Relationships:

• Release Manager

• Testing Team

• Vendor Release Management Team

• Configuration Lead

• CGI Project Technical Leads

• OMH &ITS Technical Leads

Your future duties and responsibilities:

• The analyst will focus on change and release management activities in accordance with current RM/CM Management plan and project team guidelines.

• Provide support and management of the Configuration Control Board (CCB) activities, audit and compliance with the established CM/RM management plan, and maintenance of the CM/RM database. Facilitate CCB meeting in the absence of senior CM/RM.

• Install and configure builds in the appropriate environments as necessary.

• Develop programs that streamline the release and configuration process.

• Coordinate releases across various environments with vendors and CGI members as outlined in the CM/RM Management Plan

• Generate and provide build report to client.

• Streamline releases to Production.

• Troubleshooting and resolving issues.

• Support Incident and Defect management related to product delivery and installation.

• Support the enforcement of standards for development, testing, ensures proper client signoffs, production moves and documentation as outline in the CM/RM Management Plan

• Document and provide updated refresh steps for refreshing various test environments, verify environments are live and ready after a refresh.

Required qualifications to be successful in this role:

• Bachelor’s Degree

• At least 5 years’ experience in release management, configuration management, and demonstrate proficiency with release management methodology, processes, tools and deliverables.

• Experience in release management for complex multi-vendor solutions that use both waterfall and agile methodologies(preferred)

• Demonstrated ability to support and delivery Configuration and Release Management processes.

• Strong communication and documentation skills including ability to communicate effectively with peers, management, subcontractors and clients.

• Excellent organizational skills including the ability to prioritize and track work to completion.

• Schedule flexibility, particularly during intensive stages of releases.

• Desired Healthcare experience but not mandatory

• Desired: knowledge of but not mandatory

• Strong knowledge of Windows, Unix and multi-server environments.

• Experience with one or more scripting languages

• Experience in automating software configuration and deployments

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.


  • Analytical Thinking

  • Communication (Oral/Written)

  • Jasper Reports

  • Linux

  • Problem Solving/DecisionMaking

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