HCA, Hospital Corporation of America Human Resources Business Partner (HRBP) in Augusta, Georgia

*People. Performance. Possibilities. * These words describe the focus of our Human Resources team… supporting the mission of HCA, one of the largest healthcare providers in the world: /“Above all else, we are committed to the care and improvement of human life.”/ HCA HR has recently expanded the ways that it provides service to leaders and employees by unifying our HR team to offer new services for caregivers including our 24/7 HCA hrAnswers Center and Portal, new capabilities with our expanded Centers of Excellence, and new business impact through strategic HR Business Partner teams. There’s never been a more exciting time to join HCA HR.

Doctors Hospital of Augusta is leading the way with procedures in robotic surgery, advanced orthopedic services, and emergency care that is second to none. But most importantly, we have expert physicians you can rely on, who are committed to excellent outcomes in a safe environment. Our commitment to those quality outcomes is evident in the recognition we’ve received. Doctors Hospital is certified as a Primary Stroke Center, as well as an Accredited Chest Pain Center. We were recently the first hospital in the area to be designated a Center of Excellence in Women’s Health Surgery. And we were one of 244 hospitals nationally to be named a top performer for Key Quality Measures by The Joint Commission. /For two years in a row./

Doctors Hospital was also recognized as one of only 17 hospitals in the state of Georgia placed in the Chairman’s Category, the highest category attainable, by the Georgia Hospital Association for clinical outcomes. This means that our hospital scored in the top five percent of all Georgia Hospitals in patient outcomes for conditions including acute myocardial infarction, heart failure, pneumonia, and surgical care improvement project measures.

Doctors Hospital has an opportunity for a Human Resources Business Partner (HRBP). This individual will engage and collaborate with designated leaders (CEO, CFO, CNO, Department Directors, etc.) to understand talent demands of the business and define people strategies as it relates to the needs of the hospital. Specifically, the HRBP will be primarily supporting leadership within Doctors Hospital operations. This position requires someone who is comfortable with both tactical as well as strategic HR functions. HCA HR has recently undergone a transition from a generalist to a business partner strategy, and has moved into a new "OneHR" model (shared services, COE's - Centers of Excellence, self-service portal access, etc.). This is an extremely active, fast paced environment that's continuing to grow and is one of HCA's valued hospitals. We are looking for an HRBP who can engage both leadership as well as employees, keep up with the demands of HR and provide the best experience possible to all stakeholders.

The following is an overview of the position:

Engage designated leaders to understand talent needs of the businesses and define people strategies. * Implement HCA-wide and location-specific HR initiatives

If applicable, work with the VP of HR and the Labor Relations Center of Excellence to support Labor Relations strategy (i.e., grievance procedures must involve Labor Relations).

_Advise leaders on people issues_ * Provide HR observations related to departmental issues in meetings and one-on-one. Interpret talent management data for departments and work with VP of HR to develop appropriate initiatives. * Coach designated leaders through change management, performance management issues, etc. * Respond to leader questions and requests for information, point them to appropriate self-service tools. * Employee relations activities as necessary (plans of action, separations/terminations, etc.).

_Deploy development programs_ * Advise leaders on learning and organizational development. May include program implementation such as ensuring completion of employee development plans, updating the succession plan and implementing other programs and tools. * Deploy HCA career development program tools and processes. Includes coaching leaders, participating in employee career counseling and feedback sessions, equipping managers with standard tools for coaching, feedback & planning.

_Support Employee & Community engagement_ * Promote and foster a healthy work environment; raise awareness of available programs to assist employees. Implement appropriate employee engagement programs and union avoidance initiatives (as applicable). * Prepare/coordinate events e.g. holiday celebrations, employee recognition events, service awards, community support. * Coordinate and facilitate employee activity groups and other employee teams (peer reviews).

Interpret and drive departmental action planning as a result of employee engagement surveys; assess facility “temperature” through formal and informal sensing and plan actions with department managers.

Counsel managers and employees on situational issues; resolve employee conflicts.

_Implement business performance, quality and patient care initiatives_ * Partner with designated leaders to uphold all compliance standards (Joint Commission, Dept. of Labor, HR policies, etc.) and create an environment of compliance/excellence. * Support employee relations, ethics, or compliance investigations (initial interviews & fact gathering); maintain tracking for issues/concerns and handle inquiries from employees or managers. * Deploy performance management/appraisal program tools and processes in their assigned facility areas. Includes coaching, participating in assigning ratings, feedback sessions and developing performance improvement plans. * Advise designated leaders on performance counseling and discipline procedures; consult on suspension or termination of employment actions; provide information on RIF processes and severance. * Escalate major issues to VP of HR and/or HR Center of Excellence/HR Service Centers when appropriate. * Support measurement of productivity and addressing of productivity issues. * Implement emergency response plans with appropriate leaders.

_Execute HR operational excellence_ * Work with VP of HR and all HR Centers of Excellence to give feedback on strategies and programs to more effectively meet the needs of businesses * Prepare managers for the compensation planning process and provide compensation budget information. * Support Total Rewards COE with benefits enrollment at facility level. * Work with designated department leaders on workforce planning, including position control/review; aligning with budget, productivity metrics, resourcing processes, etc. Review and localize job descriptions and compensation with Recruiting and Compensation Centers of Excellence. Assist leadership with temporary/PRN workforce planning & implementation, internship/externship placements and other non-RFT talent processes. * Perform worker’s comp intake processing; support applicable employee leave of absence/return to work administration at facility level (advising employees on process, completing necessary onsite paperwork, etc.). * Facilitate local interview process for hiring. Develop and deliver local onboarding and facility orientation programs. * Support effective leader and employee communications. * Support utilization of the HR support model; guide employees to the appropriate channel and ensure proper utilization of HR policies and processes.

_Experience_ * 3 years professional work experience (within an HR related area of focus - employee relations/employment law, succession planning, retention, engagement, performance management, workforce planning, etc.). * Healthcare and/or hospital experience within an HR context highly desired. * Solid computer skills (Word, Excel, Outlook, etc.) and the ability to collect data/analyze data.

_Education_ * Undergraduate college degree required. Advanced degree very helpful (especially for future career progression).

_Special Qualifications_ * PHR or SPHR preferred. INDKD #CB #LI-PT1

Title: Human Resources Business Partner (HRBP)

Location: Georgia-Augusta-Doctors Hospital of Augusta - Augusta

Requisition ID: 26561-2499