Natural Grocers Dairy/Frozen Manager in Austin, Texas

Requisition Number


Post Date



Dairy/Frozen Manager






TX, Austin - 3901 Guadalupe St (AU)


For 60 years, we at Natural Grocers have fulfilled the company’s mission of providing free health and nutrition education to customers, along with affordable healthy food and supplements. Our customers have come to rely on our highly trained staff, in-store

literature, nutrition counseling, educational lectures, practitioner referrals, and health fairs to help better understand and respond to their health and wellness issues. With a selection of over 30,000 natural and organic foods, supplements, body care, and

household products, we try to make everything we sell affordable for the average household. If you appreciate the difference between having a “passion for food” and enjoying an “affordable, nutritious diet,” then you will feel at home with Natural Grocers.

Job Summary

The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy and frozen departments, as well as training, directing and monitoring all department staff.



• Ordering and replenishing the department according to company guidelines

• Keeping the department full and in-stock without over ordering

• Ensuring that tops sellers are always in stock

Department Conditions:

• Managing all of the daily department conditions to company guidelines

• Tagging, facing, rotating, cleanliness, stocking, back stock, and returns

• Ensuring World Class customer service for every customer

• Ensuring the dairy and frozen departments are full, clean and shopable

• Performing cycle counts


• Performing opening and closing procedures

• Responding to MOD calls on the front-end of the stores

• Supervising and trains department support staff

• Cashiering as needed

• Knowledgeable about natural foods


• Previous experience in a retail environment; natural foods background a plus

• 1-2 years of experience with grocery, dairy, frozen foods and/or related experience

• 1-2 years of experience supervising others, preferred

• Ability to manage changing priorities

• Possesses a sense of urgency in the completion of tasks

• Possesses excellent customer service skills

• Is highly organized with great attention to detail

• Ability to stay focused with the task at hand

• Ability to take direction and follow through

• Must be cashier trained

• Proficient in MS word, excel and outlook