PAE, Inc Appliance Supervisor in Baghdad, Iraq

Supporting the Most Exciting and Meaningful Missions in the World

Appliance Supervisor

The Appliance Supervisor will be based at one of four PAE sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will take ownership of all site facility appliances and will report to the site O&M Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.


  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.

  • Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

  • Provide daily work assignments and supervises a team consisting of a mixture of Foreign National (FN) and Local National (LN) Appliance Technicians.

  • Perform work required for the preventive maintenance, condition monitoring, repair, installation and modernization of all commercial and residential appliances for the site, including:

  • Refrigerators, stoves, tilt grills, ovens, microwaves, and dishwashers.

  • Washers and dryers.

  • Commercial appliance refrigeration units.

  • Cafeteria cooking equipment.

  • Maintain a minimum on-site stock level of 5% of all staff-diplomatic apartment (SDA) appliances, stored as spare parts.

  • Repair malfunctions by such methods as replacing burned out elements, fuses, and replacing defective wiring, cleaning and repairing motors and components.

  • Test electrical appliance components such as motors, heating elements and controls for safety and efficiency, using standard test equipment and by observing functions.

  • Install appliances, wiring conduits, motors and other electrical and mechanical equipment.

  • Inspect circuits for specified shielding and grounding.

  • Report any malfunctions or lack of compliance with Statement of Work (SOW) to the O&M Manager.

  • Perform scheduled and unscheduled inspections.

  • Assist in developing the Statement of Work (SOW) when requested including diagrams and specifications in compliance with OSHA and National Electric Code (NEC) standards.

  • Maintain effective, timely, and respectful communication and interaction with other employees and managers, and support other organizations.

  • Perform other administrative tasks including ordering material, inventorying, and scheduling work.

  • Collect, analyze, and summarize data for report preparation and submits written reports.

  • Responsible for facility custodianship of work area and management of tools, equipment, and spare parts.

  • Take initiative to analyze a situation and make frequent technical decisions based on specifications, safety, and electrical codes.

  • Evaluate operational effectiveness and develop/maintain effective operational control mechanisms.

  • Perform additional duties and projects as assigned.


  • Minimum Acceptable Experience Level:

  • Five (5) years’ appliance repair experience in operations and maintenance services.

  • Three (3) years’ operations and maintenance (O&M) experience in an overseas setting.

  • Knowledge, Skills, and Abilities:

  • Knowledge of applicable U.S. Codes and accepted trade practices.

  • Knowledge and experience regarding occupational hazards of the electrical and mechanical trades, related safety precautions and considerable skill required for the installation, maintenance and repair of appliance systems and equipment.

  • Strong organizational and communication skills with the ability to exercise sound judgment and make decisions independently.

  • Knowledge of principles and processes involved in supporting O&M contract responsibilities at an overseas facility.

  • Experience providing excellent customer services.

  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

  • Cross-cultural sensitivity with an international perspective.

  • Excellent organizational and time management skills.

  • Strong computer skills, specifically in Microsoft Word and Excel.

  • Ability to become an active and functioning member of a team.

  • Ability to be innovative and be an agent for change.

  • Education: A high school diploma or GED. Completion of an Apprentice program.

  • Licenses and Certifications:

  • Valid drivers’ license from Home of Record.

  • Journeyman Electrician Certificate

  • Security Vetting: Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.

  • Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.

  • Citizenship: US Citizenship is required.

  • Medical: Successfully complete and pass the medical and dental examinations as required by PAE and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.


  • Electrical AA/AS degree from a two-year college and/or equivalent field experience.

  • Strong knowledge of commercial appliances operations.

  • Experience working with SOW, sub-contractors, budgets, estimating, working drawings, and as-builts.

  • Previous out of home country experience is highly desirable and previous work experience in harsh environmental conditions is a plus.

  • Experience working with PAE.


This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.

An Equal Opportunity Employer. PAE’s hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster at


PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 15,000 people in over 60 countries on all seven continents and is headquartered in Arlington, VA.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with PAE, please call Recruiting at (703) 656-6064 or email with "Disability Assistance" in the subject line.

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