PAE, Inc Technical Services Manager - Iraq in Baghdad, Iraq

Supporting the Most Exciting and Meaningful Missions in the World

Technical Services Manager - Iraq


The Technical Services Manager is based in Baghdad, Iraq and will be associated with the On-Site Services section. The selected candidate will be responsible for performing satellite TV and communications cable requirements. This position reports to the On-Site Services Manager.

The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.

  • Become proficient in the use and completion of work orders (WO) produced by the Work Orders for Windows (WOW) database.

Develop a comprehensive knowledge of:

  • O&M Plan

  • Safety Plan

  • Quality Control Plan (QCP)

Develop a comprehensive knowledge of communications services, including:

  • Maintenance scheduling and repair of office and residential satellite and cable television network services.

  • Maintain all government-furnished equipment (GFE) including satellite dishes, Scientific Atlanta decoders, antennae controllers, satellite modems, up/down converters and digital satellite receivers.

  • Maintain fiber optic cables and equipment such as cards, power supplies, racks and wall jacks.

  • Install, dress and label Cat 5, RJ-45 and fiber optic cable lines.

  • Maintain the GFE FM radio systems including repeaters, transceivers and individual hand-held radios.

  • Issue hand-held radios and assign call-signs.

  • Ensure FM radio system is properly licensed for PAE in Iraq.

  • Establish a help desk with level 1 response time 2424X7X365.

  • Service Desk procedures.

  • Logistics and warehousing procedures.

  • Drive a service truck.

  • Vehicle operations.

  • Participate in equipment inventories.

  • Develop and present training classes.

  • Prepare and submit detailed purchase requests for satellite and cable TV consumables and equipment.

  • Prepare and submit reports on scheduled, unscheduled and emergency satellite, cable TV and FM radio WO for the BDSC Radio/Satellite TV Lead.

  • Prepare additional reports and perform additional duties as assigned by the BDSC Radio/Satellite TV Lead.


  • Due to security requirements, this position requires U.S. Citizenship.

  • Security Vetting: Must possess an active Top Secret security clearance (minimum Single Source Background Investigation (SSBI) level), prior to being hired is required for the position. Must maintain eligibility at the required level for the duration of the contract.

  • A minimum of five years’ successful experience, in a communications technician position, in a desert environment, for an office and/or residential facility is required.

  • Ability to work effectively with multi-national staff and demanding customers.

  • Education: A high school diploma (or GED). A vocational diploma in Communications, Electronics, Electrician or Internet Technology or have completed an Apprentice program with a Journeyman certificate is required. An Associate or Bachelor’s degree in Information Technology, Computer Science or related field is highly desirable

  • Language Skills: Strong, professional, oral and written English communication skills

  • Medical: Favorable passage of a drug screen and physical examination


  • Relevant overseas contract experience

  • Experience working with PAE experience


  • Knowledge of ALL principles and processes involved in operating and supporting appliance functions at an overseas facility.

  • Knowledge of principles and processes for providing excellent customer services.

  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

  • Cross-cultural sensitivity with an international perspective.

  • Excellent organizational and time management skills.

  • Advanced computer skills, specifically in Microsoft Word and Excel.

  • Excellent organizational and time management skills.

  • Expert computer skills, specifically in Microsoft Word and Excel.

  • Ability to become an active and functioning member of a team.

  • Must have the ability to be innovative and be an agent for change.

  • Expert communication skills to facilitate and disseminate information.

  • Ability to become an active and functioning member of a team.

  • Must have the ability to be innovative and be an agent for change.

  • Expert communication skills to facilitate and disseminate information.

An Equal Opportunity Employer. PAE’s hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster at


PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 15,000 people in over 60 countries on all seven continents and is headquartered in Arlington, VA.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with PAE, please call Recruiting at (703) 656-6064 or email with "Disability Assistance" in the subject line.

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