T. Rowe Price Head of New Business and Product Delivery in Baltimore, Maryland

Our mission as a leading investment management firm is to help our clients achieve their long-term financial goals. We believe our associates are the key to this mission and we are always looking for talented individuals who share our commitment to our client’s success.If you’re looking for challenging work experiences and the ability to learn in a collaborative culture, we invite you to explore the opportunities available at T. Rowe Price.


The Head of New Business and Product Delivery is responsible for leading the delivery of all new products, strategies, capabilities and vehicles for the Global Investment Operations (GIO) organization. This role will require the incumbent to work across numerous business areas of T. Rowe Price (TRP) to gather and understand new business initiatives that require support from GIO. The incumbent will be required to develop a strong working knowledge of each new initiative, educate the GIO organization about the new products in the pipeline and also facilitate an assessment of operational risk and complexity. The role will require a strong partnership with service providers external to TRP including those organizations that provide operational and technology services.

In addition to the product assessment, this role will also be responsible for supporting the strategic planning process and longer term capabilities of GIO. The incumbent will partner with the Head of GIO to develop and maintain a long term strategic road map to help drive the target future state operating model, compare that future state to the current state, and identify the gaps between the two. The incumbent will then be responsible for managing the change program to address these gaps and ensure the strategic road map is being met. Strong communication skills are crucial along with the ability to describe complex matters in clear and concise terms. This position will require the incumbent to lead and influence key stakeholders at all levels of the firm as it relates to gaining buy-in for strategic initiatives and managing change. This will require strong people leadership and communication skills to solicit ideas, lead through challenges, negotiate on key considerations, set priorities and make decisions.


Strategic Leadership on New Products: This leader works in conjunction with the GIO steering committee and/or leaders within the Investment and Marketing divisions, to research, report and drive strategy on TRP capabilities to support new products or significantly increased growth through research in the areas of accounting, tax, regulation, and risk. This includes, but is not limited to; interviews with senior investment staff, researching market capabilities, liaising with others in the industry, developing/shaping best practice, assessing impacts on TRP business and processes, leading cross business discussions, developing policy and directing others to implement. The incumbent will also Chair a new sub-group of the Group Risk Committee, tasked with responsibility of reviewing and approving requests from the Investments division to invest in new instruments.

Operational Support for New Products: Partners with and influences business leaders across both the Equity and Fixed Income investments division to develop solid operational support strategies and proactively ensure business processes are capable of supporting new products and anticipated growth (including Emerging Markets). This requires a high level of collaboration, the ability to build strong relationships, and a commitment to service excellence.

New Business and Product Roadmap: Develops and maintains a road map of the new products, vehicles and capabilities being contemplated by TRP. The road map includes an operational risk assessment that identifies key areas of risk, key dependencies and recommendations for sequencing these new capabilities to ensure operational support exists where necessary for all new products.

Monitor and Oversee New Product Launches: Involves establishing and maintaining a matrix of responsible and accountable parties within the global operational teams. The incumbent will monitor and assess these areas as we launch new products, vehicles and capabilities. This communication network is critical in identifying areas of risk and mitigating these areas in advance of the launch. Additionally, this role facilitates all operational process documentation to ensure we reduce and mitigate key person risk and implement processes that are scalable on a global level.

Strategic Planning: Develops the framework that supports the strategic planning processes in GIO. This includes, but is not limited to, developing the annual budget, overseeing change management programs, monitoring staffing levels and developing and managing the communication strategy. The role will consult, inform and negotiate with senior stakeholders to ensure that perspectives and ideas are incorporated into the strategic planning process.


  • Bachelor’s degree (MBA preferred)

  • 10-15+ years of operations management in a global financial services environment

  • Outstanding business partner to investment and trading areas (Must have experience working in the Middle Office)

  • Deep technical knowledge of global financial markets and processes

  • Demonstrated process management skills

  • Demonstrated project management skills

  • Strong customer service orientation

  • Thorough understanding of technology and demonstrated ability to leverage technology

  • Strong written and verbal communication and executive level presentation skills

  • Strategic thinker

  • Strong interpersonal skills

  • Position is based at our Pratt Street location in downtown Baltimore – must be ready, willing and able to work out of that office

  • Limited travel – less than 10%

T. Rowe Price is an Equal Opportunity EmployerT. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on–now, and over the long term.