Fairmont Executive Assistant (Prácticas / Internship) in Barcelona, Spain

Primary Location
__ _ _

Executive Office Trainee (Prácticas)

At Fairmont Hotels & Resorts, our colleagues strive to provide exceptional service to our guests and also to one another. This is your chance to showcase your excellent interpersonal skills and strengths which you will be able to use to support hotel operations, internal projects and work to create an unforgettable guest experience. Working daily with our social media and online channels you will be working hard to maintain and improve our online reputation.

Hotel Overview: * *

Set in 25,000 square meters of breath-taking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and Catalonia.

Summary of Responsibilities:

Reporting to the Executive Assistant to the General Manager, your responsibilities and essential job roles include but are not limited to the following:

  • Consistently offering professional, engaging and friendly service

  • Writing responses to guest feedback in online channels and social media daily

  • Analyzing weekly and monthly online reviews and developing plans to increase the online reputation

  • Writing official letters to guests

  • Introducing of statistical data for reporting

  • Creating periodic reports

  • Following up of guest experiences

  • Updating customer profiles

  • Working and leading internal projects

  • Supporting the running of external events

  • Assuming some of the tasks of the Executive Assistant

Employee Status


  • High proficiency in English

  • Excellent communication and writing skills

  • Expert in Windows, Office and other related programs

  • Creative and empowering mind set

  • High quality organisational skills

  • Proficiency in Spanish (preferred but not required)

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Spain-Barcelona-Fairmont Rey Juan Carlos 1

Employee Status: Limited Term

Job Level: Colleague

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 31.Oct.2016, 10:59:00 PM

Req ID: BCN00154