PAE, Inc Copier Technician in Basra, Iraq

Supporting the Most Exciting and Meaningful Missions in the World

Copier Technician

The Copier Technician will be based at one of four PAE sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for repair, maintenance, installation and upgrade of all copier equipment on site and will report to the Site Services Manager or Technical Services Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.


  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.

  • Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.

  • Install and maintain equipment in a variety of workspaces and provide technical support.

  • Establish and maintain necessary record-keeping procedures for service logs, and secure parts ordering/tracking spreadsheets that will allow for easier training and transition for future personnel.

  • Perform a variety of complex technical functions related to the support of engineering activities such as installation, operation, maintenance, modification, circuit testing, calibration and troubleshooting of electronic or electromagnetic systems

  • Troubleshoot analog, digital and/or video type circuits and logic systems - Diagnose / correct equipment and system malfunctions which fail to respond to standard corrective measures

  • Prepare reports, charts and graphs for management personnel to use in making decisions which will be instrumental in the ultimate performance of IT xerographic equipment.

  • Maintain a centrally-shared information repository where above information can be retrieved for future use by copier technicians/engineers.

  • Perform additional duties and projects as assigned


  • Minimum Acceptable Experience Level: Minimum of two years diversified experience is required in the installation, operation, maintenance, modification, circuit testing, calibrating and troubleshooting of electronic or electromagnetic systems

  • Knowledge, Skills, and Abilities: Experience in maintenance and repair tools and equipment used in the installation of electrical/electronics. Ability to create charts, reports and graphs for management review. Working knowledge of MS Office with emphasis on Word, Excel and PowerPoint.

  • Must be TEMPEST Printer Certified.

  • Education: A high school diploma or GED. A vocational diploma in Communications, Electronics, Electrician or Internet Technology or have completed a certified copier technical program is required.

  • Licenses and Certifications: Valid drivers’ license from Home of Record.

  • Security Vetting: Already possess an active DoD or DoS Top Secret clearance or be able to obtain a favorable Top Secret clearance prior to being hired. Must maintain eligibility for the duration of the contract.

  • Language Skills: Satisfactory English proficiency to meet job requirements

  • Citizenship: US Citizenship is required.

  • Medical: Successfully complete and pass the medical and drug tests required by PAE and our customer for deployment to Iraq.


  • Experience with SHARP and HP printers / plotters / copiers.

  • Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.

  • Experience working with PAE Experience working with PAE.


  • Knowledge of the principles and processes involved in operating and supporting copier/networking functions at an overseas facility.

  • Knowledge of principles and processes for providing excellent customer services.

  • Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

  • Cross-cultural sensitivity with an international perspective.

  • Excellent organizational and time management skills.

  • Ability to become an active and functioning member of a team.

  • Ability to be innovative and be an agent for change.


This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.

An Equal Opportunity Employer. PAE’s hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster at


PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 15,000 people in over 60 countries on all seven continents and is headquartered in Arlington, VA.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with PAE, please call Recruiting at (703) 656-6064 or email with "Disability Assistance" in the subject line.