Cendyn Digital Account Coordinator in Boca Raton, Florida

Job Description: The Digital Account Coordinator is responsible for providing support to his/her assigned team. This includes, but is not limited to, coordinating and scheduling client meetings, creating monthly client reports, client support, tracking and following up on open action items. They assist with the strategy, planning and reporting of Cendyn client marketing and advertising campaigns to ensure that client objectives are met. The goal is for the Digital Account Coordinator to learn all channels of digital marketing.


  • Track all action items and recommendations, assigned and follow-up with the team members
  • Create monthly reporting, coordinate with team members for their sections and create monthly presentations
  • Ensure that all calls have been scheduled and participants have all accepted the invite
  • Assist with one off tasks on an as-need basis
  • Maintain or improve account profitability
  • Build knowledge base including keeping current on the latest trends in the hotel marketing industry


  • BA or BS from accredited college or university
  • Experience working in the digital marketing field, preferably within the travel vertical
  • Knowledge and desire to learn digital marketing and advertising channels, including: Display Advertising, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media and Mobile Marketing
  • 1+ years of experience in account management or hotel marketing experience

Needed Skills:

  • Strong time management skills
  • Self-motivated, goal oriented, and able to work in a team environment
  • Demonstrated ability to complete multiple tasks concurrently and deliver results under pressure
  • Strong analytical, problems solving and troubleshooting skills รข ability to define problems, collect data, establish facts and draw conclusions
  • Strong overall business and people skills, including planning, presentation skills and business acumen
  • Excellent communication skills with the ability to effectively interface with all levels and departments on a formal, informal, written and verbal basis
  • Strong interpersonal/communication skills
  • Computer proficiency in Google Analytics, Outlook, Excel, MS Word, PowerPoint, etc