Beth Israel Deaconess Medical Center CMMS Database Coordinator in Boston, Massachusetts
CMMS Database Coordinator
Job LocationBoston, Massachusetts
Req ID 17719BR
Department Description: The hours for this position are 7am-3:30pmJob Location: Boston, MAReq ID: 17719BRJob Summary: Modifies, manages, and maintains the Maintenance Operations department via Computerized Maintenance Management System (CMMS).
Assists in the implementation and ongoing management of the Computerized Maintenance Management database (CMMS). Defines and addresses user needs; develops and maintains database standards of location and equipment hierarchy; reviews current workflow processes and recommends changes to improve operations.
Provides continuous training to end-users and clients on software program applications and interaction with hand-held technologies. Informs departmental personnel of updates/changes in application and operating protocols. Provides staff/new user training, as needed, and acts as the primary system resource person for all questions related to Maximo.
Promotes and facilitates CMMS interface with other Facilities applications to include Drawbase, VFA Infrastructure, and PeopleSoft software applications. Provides on call support for business critical issues after normal working hours.
Provides ongoing CMMS program maintenance through re-indexing, performing data integrity checks, ensuring data back-up, and facilitating dial-in contact with vendor for issue resolution, as needed; collaborates with Information Systems to ensure operational integrity of database; manages mobile applications.
Identifies, manages, and provides timely upkeep of licenses and permits relative to the Maintenance Operations Department. Creates and maintains both standard and custom reports. Establishes performance based reports criteria and monitors periodically.
High School diploma or GED required. Associate's degree preferred in Systems Administrator or Data Management Applications
5-8 years related work experience required.
High School Diploma or G.E.D. equivalent and a Technical Certificate, Military Schooling, or an A.S. Degree in Systems Administration or Data Management Applications.
Minimum five years IT experience including three years experience in SQL and Maximo administration, consulting or support position.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
- Five years experience in a Facilities or Maintenance Management setting with demonstrated skills in computer applications and database management. Familiarity with regulatory compliance/directives in a healthcare setting (JCAHO, OSHA, NFPA, DPH, etc.).
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally