Beth Israel Deaconess Medical Center Donor Relations Officer II in Boston, Massachusetts

Donor Relations Officer II

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Job LocationBoston, Massachusetts

Req ID 18324BR

Department Description: At Beth Israel Deaconess Medical Center (BIDMC), our goal is to provide extraordinary, patient-centered care supported by world-class education and research. This commitment to excellence has earned BIDMC a place of leadership among hospitals in Boston and throughout the world.

The generosity of our patients, families, and friends makes it possible for us to carry out our mission. With your support, our physicians, researchers, nurses, administrators, and staff are able to provide patients today with the most advanced personalized care and explore new treatment options for the future through research. A few of the ways we like to show our thanks include our Giving Matters newsletter and Donor Roll, which each recognize the many individuals, corporations, foundations, and organizations who generously support BIDMC. Great work, which transforms the delivery of medical care, takes place every day at BIDMC.

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This role is based in the Fenway area of Boston, MA.Job Location: Boston, MAReq ID: 18324BRJob Summary: Under the direction of the Senior Director of External Relations and the Associate Director of Proposal Development, designs and implements Development Stewardship Reporting Program, including the management and execution of all major gift stewardship requirements. Works collaboratively with the External Relations and Donor Relations teams; major gift officers; and other Development, hospital, and administration staff to assist in inspiring continued giving and deepening relationships between donors and the hospital. Oversees and reports on donor-funded programs and initiatives, writes and distributes stewardship reports for endowed and current use funds.

Essential Responsibilities:

  • Manages and executes all major gifts' stewardship requirements to ensure all deliverables are produced on time and are aligned with donors' expectations.

  • Acts as primary liaison to principal investigators for donor-funded programs.

  • Under the direction of the Associate Director of Proposal Development, leads the Donor Relations team's initiative to improve and enhance current use and endowed funds reports as well as the acknowledgement process

  • Interviews doctors and researchers to draft annual update letters and stewardship reports that may include endowment fund reports informing donors (individuals, corporations, and/or family foundations) of the value and growth of their endowments; prepares and mails these reports and uploads them into the Raiser's Edge database.

  • Drafts acknowledgements and other leadership correspondence as needed.

Required Qualifications:

  • Bachelor's degree required.

  • 5-8 years related work experience required.

  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.


  • Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

  • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

  • Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

  • Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

  • Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

  • Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus