Beth Israel Deaconess Medical Center Executive Director - Cancer Care Services in Boston, Massachusetts
Executive Director - Cancer Care Services
Job LocationBoston, Massachusetts
Req ID 17255BR
Department Description: The Cancer Center at Beth Israel Deaconess Medical Center is proud of its most gifted physicians and medical researchers who have made cancer treatment their life's work. Together with the outstanding nurses and staff, these dedicated professionals form a team that is committed to breakthrough treatments delivered with kindness and respect.
The Cancer Center at BIDMC is integral to one of Harvard Medical School's major teaching and research institutions. At BIDMC, scientists and doctors have made many discoveries that have led to greater understanding of cancer mechanisms resulting in improved and innovative cancer care. And because we have always understood the physical and emotional toll of a cancer diagnosis, our specialists take the time to listen to your concerns, answer your questions and develop unique support systems. Together, we can help you make the best decisions about your care and deliver treatment with unparalleled compassion.
As a Harvard teaching hospital, we are renowned for our leading-edge cancer care and for our pioneering discoveries that have led to unique cancer treatment strategies. We have made great strides in curing some cancers and managing many others. We know that success is measured one patient at a time. That genuine warmth and compassion can make a huge difference in a patient's outcome. We respect the dignity, values, needs and opinions of each person we are privileged to treat.Job Location: Boston, MAReq ID: 17255BRJob Summary: The Executive Director functions in dyad partnerships with both the Division Chief of Hematology/Oncology and the Director of the Cancer Center. The position has responsibility for the overall development, administration, leadership, and direction of daily operations, business processes, fiscal management and strategic objectives of the Hematology/Oncology Division, the Cancer Center, and related clinical services at the BIDMC Boston and Needham campuses. Working collaboratively with the Departments and stakeholders that make up the BIDMC Cancer Center, this position also serves as the executive operational liaison to the BIDMC affiliated cancer network.
Responsible and accountable for operations in the Division of Hematology/Oncology and coordinating activities in the Cancer Center. Participates in long-range planning, development of departmental/ambulatory divisional goals, strategic plans, and objectives, as well as personnel, resources, space and equipment needs and decisions as well as develops policies/procedures.
Develops open access practice model and a system of reviews to ensure the delivery of optimal patient care. Works with interdisciplinary teams to improve access through efforts aimed at increasing capacity to support demand and growth. Oversees patient satisfaction surveys, action plans, customer service and mystery shopping. Identifies and acts on issues that affect the delivery of patient care.
Develops and manages hospital and HMFP budgets. Advises on availability and use of funds; authorizes expenditures and assigns them to appropriate budget or fund. Monitors budgets for research and educational activities. Oversees special purpose funds, endowment accounts, and the operations of graduate medical education programs, including fellowship and individual training programs.
Working jointly with the Director of the Cancer Center, informs the activities of the Administrative Director and has shared responsibility to coordinate, oversee and manage the academic , research, and business operations of the Cancer Center. Represents BIDMC in outreach to community partners and donors, as requested.
Analyzes and prepares reports on all activities, volume statistics, collections, research (grant) support; makes informed financial forecasts and resources needs. Ensures all revenues are meeting budget goals. Measures success with pertinent and measurable data based on targeted goals, developed using Performance Manager Reports.
Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: More than 100
Has full responsibility for planning, monitoring and managing budgets for a center, institution or vice presidential unit.
Bachelor's degree required. Master's degree in MBA, MPH, Healthcare Administration preferred.
More than 10 years related work experience required and 5-8 years supervisory/management experience required
Demonstrated proficiency in the area of process improvement and system redesign.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Previous Cancer Center experience.
Experience in data and systems analysis, quality management/performance improvement.
10 years of experience in a clinical, health care setting.
Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.
Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.
Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus