Beth Israel Deaconess Medical Center Interpreter I Spanish in Boston, Massachusetts
Interpreter I Spanish
Job LocationBoston, Massachusetts
Req ID 18380BR
Department Description: Spanish Language -- Medical Interpreter - Job requirements as listed in Job Description. Fluency in Spanish and English required. Formal medical interpreter training and/or certification strongly preferred.
Interpreters abide by a set of Standards of Practice and are trained in medical terminology. BIDMC interpreters are committed to maintaining and improving their skills through various professional development opportunities within the medical interpreting profession and in the medical center itself. The art of medical interpretation requires an understanding of anatomy and physiology, linguistic competency, and interpersonal skills. The department collaborates with the BIDMC Ethics Support Service and many other clinics to address, in depth, the complexities that arise as part of the work. Interpreters respect patient confidentiality, are committed to providing the best in patient care in the all clinical environments including outpatient, inpatient, Emergency, and procedural areas, and work closely with the medical teams with the goal of maintaining patient safety.
This is a full time 40 hours per week Day shift position 9.00am to 5.30pm with 'on call' required 1 night per week and every 4th or 5th weekend.
National Certification strongly preferred.Job Location: Boston, MAReq ID: 18380BRJob Summary: Provides interpreting and translation services for non-English speaking patients and employees at Beth Israel Deaconess in fulfillment of BI-Deaconess' commitment to serve its employees and the community at large.
Enables Medical Center Staff to better meet the needs of non-English speaking in-patients, out-patients and employees; e.g., interpretation between health care providers and patients, including translating consent forms and other written materials for procedures and other related information; interprets during procedures performed. Relays patient-provider communications that need interpreters.
Performs on-call responsibilities: Ensures availability during assigned on-call hours or scheduled appointments.
Maintains and improves expertise through appropriate continuing education. Participates in training and informational sessions as they become available and as required by manager.
Explains cultural differences, practices and beliefs to healthcare providers and patient when appropriate.
High School diploma or GED required. Bachelor's degree preferred.
0-1 years related work experience required.
Fluent in English and target language(s), at a level that ensures accurate and understandable interpretation and translation.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Previous medical interpreter training program.
National Medical Interpretation Certification.
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus