Beth Israel Deaconess Medical Center Leave Program Administrator in Boston, Massachusetts
Leave Program Administrator
Job LocationBoston, Massachusetts
Req ID 18257BR
Department Description: The Employee Health Department provides vital day-to-day support for BIDMC and all of it employees. Our mission is to create the best work environment possible at BIDMC through the services we provide, including pre-employment screenings, fitness for duty evaluations, work-related injury treatment and management, preventive care, public health advocacy and coordination, and promotion of employee wellness.Job Location: Boston, MAReq ID: 18257BRJob Summary: The Leave Administrator will coordinate and administer all aspects of employee leaves to ensure compliance with company policies, federal and state leave regulations, while providing instruction, guidance and excellent customer service to employees, managers and human resources professionals.
Oversee all aspects of the Medical Center leave process.
Administer Sick Leave, Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Small Necessities Leave Act (SNLA), Domestic Violence Leave (DVL) Policy, maternity, military, personal leaves of absence, and any leave of absence programs in accordance with appropriate protocols and in compliance with all state and federal laws.
Process claims. Compile and maintain documents and reports pertaining to Employee Availability and Leave activities.
Develop and conduct training to ensure employees and managers thoroughly understand Leave policies, forms, systems and practices.
Evaluate current Leave policies and procedures to determine if revisions are necessary due to administrative priorities, legislation, or to improve operational efficiencies. Design, modify and implement all leave-related policies and programs.
Bachelor's degree required.
3-5 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally