Beth Israel Deaconess Medical Center Mental Health Associate II in Boston, Massachusetts

Mental Health Associate II

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Job LocationBoston, Massachusetts

Req ID 18563BR

Department Description: nullJob Location: Boston, MAReq ID: 18563BRJob Summary: The Mental Health Associate performs mental health patient care activities delegated by the clinical nurse. This person reports to the nurse manager for administrative and professional development purposes.

Essential Responsibilities:

  • Observes and reports patients' physical, emotional and social behaviors. Initiates necessary changes in staff response.

  • Assists patients with personal care, monitoring vital signs and weights, preparing lab specimens, supervising meals, routine and special patient observations (checks), maintaining a clean environment, transporting patient to activities and appointments.

  • Teaches nonviolent crisis intervention techniques as directed by the nurse manager.

  • Functions as the Legal Liaison for the unit.

Required Qualifications:

  • High School diploma or GED required. Associate's degree preferred in Psychology, Counseling, or related field

  • 1-3 years related work experience required.

  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

  • At least two years work experience in psychiatric setting.


  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.