HCA, Hospital Corporation of America Commitment Analyst in Brentwood, Tennessee
Job Summary –The Commitment Analyst is responsible for managing the complex process of tier assignments on all Physician Preference and tiered agreements for all HealthTrust members. The Commitment Analyst is responsible for training and directing both the Contract Managers/Directors and the vendor representatives on appropriate contract structure and system requirements. This process is often controversial and requires excellent negotiation and communication skills. The Commitment Analyst interfaces regularly with customers and vendors and is required to direct and expedite critical problem resolution.
Duties (included but not limited to): * Interpret contract terms and intentions and translate into operational elements that members can implement. Often this requires complex negotiation with the vendor and contract managers/directors. * Train all users for the various roles they perform in the electronic letter of commitment systems (CCM and iCommit). This includes members, vendors and internal users. * Evaluate system and pricing issues and expedite problem resolution. This often requires creative solutions due to system limitations and inadequacies. * Responsible for performing analysis related to member group or company reorganizations and identifying required actions to ensure smooth transitions. * Create, maintain and revise legal templates for Letter of Commitments. * Create, revise and maintain all negotiated LOCs for all Med/Surg, Custom and Pharmacy tiered contracts * Represent approximately 6000 HealthTrust Members in handling complaints and disputes in resolving LOC/pricing issues. * Works closely with the communications team to coordinate final details for the LOCs before publishing. * Involved in long term system planning and requirements for new systems implementations * Continually formulate and revise all operating procedures in the Commitment Analyst department.
EDUCATION -Bachelor’s degree preferred, but experience may substitute
EXPERIENCE -3-5 years’ experience in a position that is customer focused and allows analytical skills to be utilized. Healthcare industry knowledge is a plus.
Title: Commitment Analyst
Requisition ID: 10250-1299