CenturyLink Field Marketing Manager - Consumer in Charlotte, North Carolina

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.


US-Florida-Apopka; US-Massachusetts-Boston; US-New York-New York; US-North Carolina-Charlotte; US-North Carolina-Raleigh; US-Ohio-Dublin; US-Virgina-Herndon; US-Virgina-Reston

Job Responsibilities:

  • Advocate/Liaison between Corporate Marketing & Regions

  • Guide corporate resources to improve effectiveness and drive strategic product penetration with local insights.

  • Represent local interests to corporate marketing to drive localization into the strategic thinking resulting in local executions with a strong return on investment.

  • Share strategy of corporate marketing and changes as applicable to each region/market.

  • Drive Localized Strategy into the National Plans

  • Actively participate in RP and VPO meetings providing marketing updates, competitive insights and act as single point of contact for marketing.

  • Visit markets, retail stores periodically to assess local conditions.

  • Partner with the VPOs and MDMs to understand local issues and develop strategic plans.

  • Consult with regional teams on how best to manage allocated local media budgets to compliment corporate strategy and/or maximize opportunities to drive strong ROI.

  • Proactively offer ideas for how to win against specific segments.

  • Collaborate with cross functional teams including, Sponsorship/Brand and Field Sales to drive local integration and efficiencies.

  • Influence Media and Marcom Strategies

  • Influence mass and targeted strategies with locally relevant market research, data, geographic and competitor insights to drive strategic product growth.

  • Partner with Butler-Till agency to properly assess and drive media placement within each market.

  • Review Mass media plan by market to ensure that buys reach the desired audience, push for changes as applicable.

  • Understand and share local creative feedback for better national executions

  • Single point of contact for local creative executions, tactics, and program

  • Market Assessment

  • Analysis of key metrics. Identify root cause issues and recommend gap closure solutions as needed to improve and or exceed targets.

  • Competitive analysis and monitoring with assessment of competitive risks

  • Monitor success of local tactics; analyze performance and modify strategy to maximize effectiveness.

  • Market Analysis for Competitive Intelligence

  • Competitive activity tracking and reporting with market statistics

  • Competitive substantiation for our advertising claims

  • Support competitive reviews

  • Influence competitive response strategy

  • Point of contact with legal to stop competitor claims

  • Produce Quarterly Competitive Insights and trends and Ad Hoc competitive research as requested

  • Liaison with Corporate Strategy regarding market research and with Product/IT regarding offer plans for each release

Minimum Qualifications:

  • Bachelor’s degree with 6+ years of relevant work experience or Master’s degree with 4+ years of relevant work experience

  • Self-motivated, innovative, collaborative, multi-tasker, creative and analytical

  • Prior advertising agency, media agency, or marketing related experience

  • Excellent oral and written communication skills

  • Proven ability to excel in a fast-paced environment is extremely important

  • Strong team player with a positive attitude

  • Prior field marketing experience

Preferred Qualifications:

  • 5 years’ with Advertising agency, media agency, or marketing related experience

  • Prior field marketing experience with an IT/Telecommunications organization

Alternate Location: US-Florida-Apopka; US-Massachusetts-Boston; US-New York-New York; US-North Carolina-Charlotte; US-North Carolina-Raleigh; US-Ohio-Dublin; US-Virgina-Herndon; US-Virgina-Reston

Requisition # : 113410

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.