Veterans Affairs, Veterans Health Administration Social Worker in Clovis, New Mexico

Veterans Affairs, Veterans Health Administration
1 vacancy in the following location:
  • Clovis, NM
Work Schedule is Full Time - Excepted Service Permanent

Opened Tuesday 10/11/2016 (13 day(s) ago)

** Closes Wednesday 10/26/2016 (2 day(s) away)

Job Overview

Vacancy Identification Number (VIN): 1822849

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

How would you like to become a part of a team providing compassionate care to Veterans?

  • As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

  • VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to .

Behavioral Health is an emerging discipline which works at the interface between primary care and mental health care in a blended, integrated care model. Primary Care-Mental Health Integration (PCMHI) assures adequate identification and treatment of a variety of emotional and psychiatric problems. The PCMHI Social Worker provides education and brief interventions to patients, monitors response to and side effects from treatment, and provides education and support to patients. The PCMHI Social Worker also provides "on-time, on-target" information to Primary Care Providers (PCPs), and collaboratively makes appropriate care decisions. Additional duties involve coordination of care with integrated behavioral health co-located staff and the rest of the primary care team. He/she functions as a treatment advocate and guide, consultant, counselor and educator while providing integrated health care to outpatients in Primary Care. The assessment and collaborative care provided by this professional social worker is performed primarily via telephone contact, but may include use of other clinical technologies. The clinical objectives and activities to be supported by the incumbent include but are not limited to:

  • May contact patients through written correspondence and telephone calls, and conducts follow-up interviews. Acts on behalf of the Veteran to assure that necessary clinical services are received and that progress is being made. This requires substantial communication skills and the ability to remain organized.

  • Responds to referrals from PCPs in a timely manner.

  • Consults collaborating staff on patient management issues.

  • Provides patient education in areas such as depression, anxiety and substance misuse to patients with an emphasis on health promotion and functional restoration.

  • Provides focused clinical interventions to Veterans.

  • Provides follow-up of patient progress and treatment adherence with assessments and communication with their primary care team

  • If needed, assesses patients for use of appropriate telehealth devices, follows procedures for ordering through Prosthetics Service, documents installation and education in the computerized medical record.

  • Appropriately documents interventions.

  • Evaluates needs and facilitates the patients'/family's ability to learn the principles of self care.

  • Works closely with the supervisor and other staff, including supporting other programs as needed

  • Continually evaluates and reevaluates patient outcomes for an individual or on an aggregate basis.

  • Participates in interdisciplinary teams to improve organizational performance.

  • Evaluates practices of self and colleagues against standards of practice and relevant regulations (i.e. professional SW and case management organizations, OMH, JCAHO, OSHA) and acts to improve compliance.

  • Acts as a resource to educate stakeholders on PC-MHI practices/programs

  • Self-directed in evaluating progress toward professional career goals.

  • Participates in performance improvement activities related to the service quality improvement process.

Tour of Duty: 8:00 AM to 4:30 PM, Monday - Friday. Work schedule may include Evenings, Nights, Callbacks, Weekends and/or Holidays. This is a Bargaining Unit position.

PREFERRED EXPERIENCE: Prefer Licensed Clinical Social Worker with experience with Mental Health.

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Must be a U.S. Citizen
  • Must pass pre-employment examination
  • English Language Proficiency required
  • Background and/or Security Investigation required
  • Must have a Master's Degree in Social Work


The basic requirements for employment as a Veterans Health Care Administration (VHA) Social Worker are prescribed by statute in 38 U.S.C. 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a Social Worker in VHA, all applicants must:

a. Citizenship. Be a citizen of the United States.

b. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work.

c. Licensure. Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level.

d. English Language Proficiency. Social Workers must be proficient in spoken and written English in accordance with U.S.C. 38 Chapter 73 or 74.


GS-11 Social Worker

(a) Experience, Education and Licensure. Appointment at the GS-11 full performance level requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work (VA or non-VA experience) and licensure or certification in a state at the independent practice level.


In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required 1 year of professional social work experience in a clinical setting.

In addition, the candidate must demonstrate the KSAs below.

Demonstrated Knowledge, Skills, and Abilities

  • Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

  • Ability to independently assess the psychosocial functioning and needs of patients and their family members and to formulate and implement a treatment plan, identifying the patient's problems, strengths, weaknesses, coping skills and assistance needed, in collaboration with the patient, family and interdisciplinary treatment team.

  • Ability to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds. This requires knowledge of human development and behavior (physical and psychological) and the differential influences of the environment, society and culture.

  • Knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology.

  • Knowledge of psychosocial treatment and ability to independently implement treatment modalities in working with individuals, families and groups who are experiencing a variety of psychiatric, medical and social problems to achieve treatment goals. This requires independent judgment and skill in utilizing supportive, problem solving or crisis intervention techniques.

  • Ability to independently provide counseling and/or psychotherapy services to individuals, groups and families. Social workers must practice within the bounds of their license or certification. For example, some states may require social workers providing psychotherapy to have a clinical level of licensure.

  • Ability to provide consultation services to other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Ability to provide orientation and coaching to new social workers and social work graduate students. Ability to serve as a field instructor for social work graduate students who are completing VHA field placements.

  • Ability to independently evaluate his/her own practice through participation in professional peer review case conferences, research studies, or other organized means.

  • Knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking, especially those programs in use by VHA.


References: VA Handbook 5005/23, Part II, Appendix F7, SOCIAL WORKER QUALIFICATION STANDARD, dated February 2009, and OPM Group Coverage Qualification Standard for Professional and Scientific Positions at (or you may use the following generic citation) VA Handbook 5005 available in the local Human Resources Office.

EDUCATION: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Applicants must, therefore, only report attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.

* If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. For more information on Veterans' Preference, please visit

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements. You will be notified when this decision is made.


Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at .

Other Information

This position is in the Excepted Service and does not confer competitive status.

This job opportunity announcement may be used to fill additional vacancies.

Salary Range: $59,246.00 to $77,019.00 / Per Year

Series & Grade: GS-0185-11/11

Promotion Potential: 11

Supervisory Status: No

Who May Apply: United States Citizens

Control Number: 453068900

Job Announcement Number: AMA-17-GS-1822849BU