G6 Hospitality Group Reservation Agent in COLUMBUS, Ohio

Business Unit:

DirectEmployers

Title:

Group Reservation Agent

Location:

OH - COLUMBUS

City:

Columbus

Metro Area:

Columbus

State:

OH

Postal Code:

43214

Functional Area:

Contact Center

Requisition Number:

700173

First Open Date:

12/02/2015

Description:

ESSENTIAL FUNCTIONS:

• Answer incoming customer calls on the special service 800 number

• Set Up and Maintain Blocks

• Create and packets for blocks and special event reservations

• Book special event reservations

• Respond to customer e-mails

• Book FIT and OTA reservations

• Process third party authorization forms

• Follow-up on all;

• Blocks Reservations

• Special Event Reservations

• Customers’ inquiries

• Motel 6 /Studio 6 management inquires

MINIMUM QUALIFICATIONS:

• Complete understanding of the Central Reservation System

• Excellent oral, written and interpersonal communication skills required.

• Excellent organizational skills and consistent attention to detail are critical

• Demonstrated sales aptitude

• Attention to detail

• Experience with CRS, MS Office Word, MS Office Outlook

• Ability to multi-task

• Self-motivated and Dependable

OTHER PERTINENT INFORMATION:

• Hours: Monday-Friday 8am-8pm Saturday 12pm-6pm

• Position based in the Columbus Reservation Center

• Ability to work as a member of a team

Motel6/Studio 6 Team members must submit a completed Position Interest form and resume. Temporary employees must submit a completed application and resume.

Apply Now