Didi Hirsch Mental Health Services Crisis Counselor B/L in Culver City, California


Scope of the position

Crisis Line Counselors provide telephone assistance to Vietnamese speaking individuals in crisis. Candidates must be bilingual (English/Vietnamese) and have completed the SPC Crisis Hotline Training in order to be considered for this Part-time position.

Essential Functions

  • Offering crisis counseling services via telephone and chat.

  • Working along side the shift supervisors to answer, manage and conduct lethality assessments of crisis calls.

  • Serving as a mandated reporter in cases of suspected abuse.

  • Maintaining accurate and detailed call reports.

  • Fulfilling continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.

  • Assisting in the training process of new counselors and volunteers.

  • Participating in community outreach events such as resources tables and presentation about suicide prevention.

  • Attending routinely scheduled meetings as requested or required for the Suicide Prevention center.


Required Qualifications
  • Bilingual in English and Vietnamese.

  • Possess a high school Diploma or equivalent.

  • Must be 21 years of age or older.

  • Have open availability to work 24/7, including weekends and holidays.

  • Have successfully completed the Suicide Prevention training program.

  • Must have completed the ASIST training.

  • Have knowledge of all job specific skills including lethality assessment, data collection, and call triage.

  • Possess strong interpersonal skills and can positively interact with others over the phone and in person.

  • Have working knowledge of using a personal computer including word processing and crisis line related software.

Candidates must be able to clear all criminal background checks in order to qualify for this position.

Only applications with complete assessments will be considered for review.

Requisition Number: 15-0092

Post Date: 7/29/2016

Title: Crisis Counselor B/L

Full Time/Part Time: PT/Non-Exempt - Hourly

Division: Suicide Prevention

Pay Frequency: Semi-Monthly

City: Culver City

State: CA