HCA, Hospital Corporation of America Financial Coordinator - CBCI in Denver, Colorado

Financial Coordinator, FT Days

Colorado Blood Cancer Institute (CBCI)

Position Summary:This position supports the mission of Presbyterian/St. Luke’s Medical Center of optimizing the quality of life of all those served by expanding beyond the traditional focus on medical needs to the needs of the whole person. The Financial Coordinator completes operations assignments vital to the billing and collections aspects of the clinic’s business. Job duties include: • Provide excellent customer service including problem solving, timely follow up, general assistance to staff in answering phones, registration, insurance verification/referrals and scheduling appointments • Utilizes quality control techniques to ensure that correct billing information is collected to produce and generate clean claims for submission • Receives and reviews charge documents from clinic, ensuring receipt of all forms for acknowledged patient appointments • Reconcile charges with daily hospital report, Pyxis and Nucleus reports • Receive and prep provider hospital charges for billing/charge entry • Obtain and document prior authorizations for treatment, procedures and medications • Maintains compliance with and implementation of new policies and procedures • Answers billing inquiries or directs inquirer to appropriate resource – liaison between billing company, finance team, patients and our office, involving heavy correspondence volume • Uses appropriate patient feedback and refers patients to other Ability to Pay or CICP programs when the need arises (undocumented, no income) • Reviews and approves payment of ancillary claims related to transplant case rated patient accounts and serves as liaison between providers and facility for payment inquiries. Management of WLT software. • Reviews and reconciles all case rated transplant accounts and prepares bundle billing for PAS team to combine with facility claims • Reviews and approves all refunds prepared by billing office before processing to Finance dept. • Respond to and resolve billing inquiries from clinic billing office and facility billing team related to denials, charges, providers and coverage/indications (CCL) • Acts as a resource for other members of the clinic team related to benefits, authorizations and resources • Completes other duties as assigned and provides coverage for various front office positions as needed

Presbyterian/St. Luke’s Medical Center and the Rocky Mountain Hospital for Children expects our Code of Conduct Value Statements to be reflected in the way every employee interacts with co-workers, patients and family members, and with others in the community. • We recognize and affirm the unique and intrinsic worth of each individual • We treat all those we serve with compassion and kindness • We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives. • We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity

Position Requirements

A. Licensure/Certification/Registration:

B. Education:

C. Experience: Two years experience in medical billing and financial counseling, preferred.

D. Special Qualifications: Strong communications skills are required. Knowledge of fiscal and human resources management, ability to multi-task and strong customer service skills a must. Strong time management, conflict resolution, and trouble shooting skills required. Must have a good understanding of medical and insurance terminology. Knowledge of Microsoft Word and Excel.

Degree of supervision required: Involves limited guidance and direction by the Clinic Office Manager. Employee will be expected to perform most job duties independently and in accordance with established departmental and clinic policies and procedures.

Ages of Patients Served: This position requires knowledge of growth and developmental needs of patients and families. Personnel in this position must recognize and respond to the behaviors of patients and families in each age category. The employee must be able to demonstrate the special skills required to care for patients and their families according to standards. (The skills and knowledge needed to provide such care may be gained through education, training or experience.)

Title: Financial Coordinator - CBCI

Location: Colorado-Denver-Colorado Blood Cancer Institute

Requisition ID: 26068-59437