TEKsystems Application Support Specialist in Des Moines, Iowa

Top Three Skills:

1. Windows 7 OS Hardware/Software Troubleshooting

2. Active Directory - PW Resets and Adding/Deleting Users

3. Network/Internet Connectivity

Job Description:

  • Provide initial point of contact support for hardware and software. Use department processes to manage requests and problems reported to the IT Service Desk by North American employees and sales representatives.
  • Resolve common, documented issues or escalate those incidents requiring additional support.
  • Refer requests from other geographic areas to appropriate IT contacts. Communicate process and/or technical issues as appropriate in order to maintain or enhance service levels.
  • Technologies include standard desktop/laptop PC's, operating system, productivity software, connectivity tools, support tools, and related utilities used by our clients.

Technical Knowledge, Skills and Abilities:

  • Technologies include standard desktop/laptop PC's, operating system, productivity software, connectivity tools, support tools, and related utilities used by our clients.
  • Strong technical skills for common PC operating system, MS Office, networking/connectivity, and related technologies.
  • General knowledge of PC and related technologies used by our clients and business.
  • Hardware Break/Fix, Software Installations, Active Directory (PW Resets)

Additional Information:

*Great Opportunity to work for a Nationally known company in

*Awesome resume builder

*Good chance of extension past end of contract

*Opportunity to look into full-time options for / in other teams after the contract

*Completion bonus for finishing the project through completion

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

TEKsystems, Inc. is acting as an Employment Agency in relation to this vacancy.