Iowa Department of Administrative Services INCOME MAINTENANCE WORKER 3 in Des Moines, Iowa



Auto req ID18075BR

LocationPolk County

Location Zip Code50310

Location CityDes Moines

Full/Part TimeFull-Time

Department402-Human Services - Des Moines Svc Area

Salary Minimum$42,182

Salary Maximum$62,712

Job Description

This position provides training and consultation for IM staff in the DMSA who are responsible for processing initial and ongoing eligibility for the FIP, Food Assistance and Title XIX Medicaid programs; conducts analytic studies and conducts case reviews; provides ongoing consultation regarding complex cases; and, among other various duties, also resolves complicated, time consuming customer concerns or complaints. This position will also participate in various committees and workgroups, attend and participate in management conferences, participate in public outreach activities, maintain policy knowledge and resources, mentor staff, inform supervisor of problems or barriers, etc.

To ensure the DMSA is providing the best service to the citizens of Iowa, applicants should demonstrate exceptional customer service skills, integrity and a strong work ethic, along with the above skill set. Please include in your resume additional languages you may be able to speak, read and/or write for consideration. Preference will be given to those candidates who have other language abilities.

The starting salary for new state employees is expected to be at the base of the pay range

Minimum Qualification RequirementsThe equivalent of two years of full-time experience in an income maintenance program such as ADC, Foodstamps or Title XIX.

For additional ways to qualify, please click on thislink to view the job descriptionand minimum qualifications.

Post Close Date30-Oct-2016

To Apply:Submit a completed Iowa Department of Administrative Services - Human Resources Enterprise (DAS-HRE) application form by the closing date. To complete an electronic application form, click on “Apply for Job Vacancy(s)” button. You may also mail an application form to: Iowa Department of Administrative Services - Human Resources Enterprise, Hoover State Office Building, 1305 East Walnut, Des Moines, IA 50319-0150 or fax your application to (515) 281-7970.

In addition to applying for this position with the Iowa Department of Administrative Services through the BrassRing System, please submit a resume and cover letter to:

Iowa Dept of Human Services

Attn: Jacq Minshall

2309 Euclid Ave

Des Moines, Iowa 50310-5703

Please include the REQ ID for which you are applying.

Point of contact for Applicant questions:Pauline Rutherford