Midwestern University Dental Laboratory Manager in Downers Grove, Illinois


*Essential Duties and Responsibilities *

  • Monitor all out-going and in-coming laboratory cases
  • Recognize deficiencies at both the out-going and in-coming stages of dental laboratory interaction and manage those deficiencies appropriately and according to the protocol of the dental clinic
  • Record and organize laboratory charges
  • Recognize inconsistencies and errors in laboratory billing
  • Record and organize data import into the electronic student management system
  • Read and evaluate written laboratory prescriptions
  • Instruct students with respect to properly constructed and prepared laboratory prescription
  • Handle, produce, and/or repair dental prostheses
  • Create dental casts and models.
  • Finish and polish dental prostheses
  • Modify metal restorations, e.g. addition of positive proximal contacts.
  • Demonstrate knowledge of porcelain furnaces
  • Use porcelain furnaces in order to perform customized staining of porcelain restorations
  • Use the CAD/CAM system to produce provisional and definitive restorations
  • Other duties may be assigned

Supervisory Responsibilities

The position has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Qualifications

The individual must have the ability to become familiar with axiUm Dental Software Management System and the CAD/CAM system. Demanding precision, the technician should enjoy detail work and work cooperatively with faculty, students, and staff. The individual must be versed in processing and repair of acrylic prostheses, porcelain staining, and adding contact to gold restorations. This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively. The ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential.

Education and/or Experience

High school diploma or GED, minimum of 5 years relevant experience in a commercial laboratory and Certification as a Dental Technician required. The ability to instruct and demonstrate laboratory procedures to students is also required. Experience working in a team and customer service oriented environment. Excellent written and verbal communication skills. * *

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook). Ability to become familiar with the axiUm Clinic Management System and the CAD/CAM system.

Language Skills

Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.* *

Reasoning Ability

Basic skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.* *

Mathematical Ability

Basic skills: Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. * *

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch or crawl, use hands to handle or feel, reach with hands and arms, talk and hear. The employee is occasionally required to climb or balance and sit. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. This position requires that the technician have excellent manual dexterity.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Posted: July 29, 2016