Midwestern University Dental Practice Assistant in Downers Grove, Illinois


Reporting Relationship

**The Practice Assistant reports directly to thePractice Assistant Supervisor.

Working Relationships

The Practice Assistant interacts significantly with the Assistant Dean for Clinical Education, Clinic Supervisor, Sterilization Supervisor, Dispensary Supervisor and the Group Practice Coordinators. There are additional interactions with faculty, student doctors and patients.

Essential Job Functions

The following job functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The Practice Assistant performs some or all of the following functions which will be prioritized and will continue to evolve according to the career direction of the Practice Assistant as well as the mutual goals of that individual, CDMI and the University.

Professionalism & Collegiality

The Practice Assistantwill:

  • Model and ensure professional and collegial behavior
  • Maintain a positive working environment
  • Provide an environment of high quality, open and respectful communications

Equipment, Instrument and Consumable Supplies

The Practice Assistant will:

Participate in the cycle of equipment, instruments and supplies

  • Deliver instrument carts to the Group Practice Clinic
  • Check out equipment, instrument and supplies to the dental provider
  • Check used instruments and equipment back in
  • Deliver instrument carts with used supplies back to the sterilization room and return used instruments.

Group Practice Clinic Functionality

The Practice Assistant will:

  • Schedule and confirm appointments with the goal of optimizing clinic utilization. Among other tasks, it will include the systematic review of various student schedules, review of reports for patients with overdue appointments, and proactively managing the clinic schedule to ensure that available clinic times are utilized.
  • Keep treatment records.
  • Report malfunctioning equipment to appropriate personnel.
  • Identify and report general maintenance problems.
  • Assure presence of necessary materials.
  • Maintain the materials and supplies necessary for day to day operation of the Group Practice Clinic
  • Request materials necessary for day to day operation of the Group Practice Clinic
  • Assure adherence of all clinic policies including infection control guidelines
  • Participate in instrument, equipment and supply management.
Education and Compliance

The Practice Assistant will:

Function as an integral component in the quality assurance of CDMI.

  • Work with student dentists, staff and faculty to assure adherence to all clinic policies and regulatory requirements such as infection control guidelines, OSHA standards and HIPAA privacy and security protocols.
  • Provide information on violations of clinic policies to the Group Practice Coordinator or designate .

Sterilization and Dispensing

The Practice Assistant is responsible for the dispensing, collecting, and processing of dental instruments, equipment, and consumable supplies utilized in the CDMI clinics for the treatment of patients, both real and simulated as well as for the education of student doctors.

The Practice Assistant will:

  • Prepare and process instruments, supplies and equipment.
  • Clean, disinfect, sterilize, package and restock instruments, supplies and equipment.
  • Utilize aseptic techniques when handling instruments, equipment and supplies.
  • Track, inventory and dispense dental instruments, supplies and equipment.
  • Package and sterilize disposable supplies such as gauze, cotton rolls, and cotton pellets.
  • Assist with data entry, ordering and sorting clinical supplies.
  • Maintain the organization, cleanliness and general appearance of the sterilizing, and dispensing rooms and their related storage facilities.
  • Maintain the stock of supplies needed to properly run the sterilizing and dispensing rooms, such as autoclave bags, tape, towels, patient’s drapes, caps and etc.
  • Assist in the training of new employees
  • Educate staff, faculty, and students about sterilization and infection control issues

Chair SideDentalAssisting

The Practice Assistant will:

Provide chair side dental assisting, when required, as outlined in the Illinois Dental Clinic Team Act. While this is not an exhaustive list, the Practice Assistant will:

  • transfer dental instruments
  • adjust equipment to proper position
  • manipulate and transfer dental materials
  • retract soft tissue
  • evacuate the oral cavity of debris to maintain a clear field of operation
  • make diagnostic quality radiographic images
  • set up and maintain dental cubicles
  • utilize aseptic techniques
  • follow up on proper infection control guidelines

Additional Responsibilities

  • Bilingual/fluency in Spanish and English preferred
  • Assist with shelf organization for dispensary
  • Assist in the Sterilization Department, as needed
  • Dispense items to students and clinical instructors as needed.
  • Assist with organization for dispensary and suites
  • Participate in Dental Clinic meetings.
  • Other duties may be assigned.

Supervisory Responsibilities

  • The position has no supervisory responsibilities.

Qualifications & Skills Required

Other Qualifications

This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively. The ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential. The individual must have the ability to become familiar with axiUm Dental Software Management System. This position requires theworking knowledge of how to use digital radiology.* *

Education and/or Experience

High school diploma or GED, minimum 3 years of clinical Clinic Team experience, radiology certification and preferably is a registered Dental Assistant. Associate’s and/or Bachelor’s degree preferred. Experience working in a team and customer service oriented environment. Excellent written and verbal communication skills.* *

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook). Ability to become familiar with the Axium Clinic Management System. * *

Language Skills

Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability

Basic skills: Ability apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Mathematical Ability

Basic skills: Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.

Physical Demands* *

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch or crawl, use hands to handle or feel, reach with hands and arms, talk and hear. The employee is occasionally required to climb or balance and sit. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

*Work Environment*

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Performance Evaluation

Performance is evaluated on an annual basis with an emphasis on career development, following the established institutional standards of Midwestern University.


Clinic: The term “clinic” refers to any and all simulation and patient care settings of the College of Dental Medicine – Illinois (CDMI).

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



High School or better

Posted: October 6, 2016