Dick's Sporting Goods Retail Customer Service Specialist in Federal Way, Washington
DICK'S Sporting Goods is seeking a Customer Service Specialist to join our team! Every associate at DICK'S Sporting Goods is united by a common thread - our PASSION for the sports we love. Associates joining our team have an opportunity to be a part of a growing Fortune 500 company that makes lasting impacts on our communities through sport and activity.
Customer Service Specialist Duties:
Create a world-class customer experience by providing passionate customer service and selling through customer engagement
Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions
Serve as primary customer service provider at the front end and liaison between customers and management
Ensure customers receive outstanding service by adhering to and enforcing customer service programs
Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
Uphold DICK'S Sporting Goods' standards for merchandise presentation of the best apparel and equipment brands in sporting goods
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
As business needs arise, other tasks may become necessary
Success Profile :
Flexible availability - including nights, weekend, and holidays
Ability to provide outstanding customer service
Ability to direct efficient front-end operations
Basic cash management procedures
1-2 years of Retail Cashier or Sales experience preferred
Click HERE to review our Rewards & Benefits Information
Candidates seeking employment with DICK'S Sporting Goods should be prepared to successfully complete a pre-employment background check prior to beginning employment.
DICK'S Sporting Goods is an Equal Opportunity Employer.