Midwestern University Veterinary Assistant - Equine Bovine Center in Glendale, Arizona
The veterinary assistant is a position at the Equine and Bovine Center with the primary duty of assisting veterinarians and providing direct patient care and client service. The successful candidate must be capable of assuming responsibility for completion of assigned tasks, and must work alone or in the company of others, either with or without direct supervision. The veterinary assistant will function as an integral member of the animal health care team, and must be an excellent communicator who is able to educate clients and veterinary students.
_Essential Duties and Responsibilities
- Assist in restraining large animals for procedures and treatments
- Assist in setting up equipment for exams and diagnostics
- Answer phone calls for the large animal ambulatory service and schedule patient appointments
- Process client invoices
- Assist veterinarians in submitting, processing, or running of routine lab samples
- Recordkeeping - adding appropriate patient notes into an electronic medical record
- Work in conjunction with the faculty in teaching students
- Maintain equipmentand vehicles
- Maintain inventory
- Process laundry/linen as needed to assure an adequate and neat supply at all times
- Assist with duties in the Equine and Bovine Center not associated with the ambulatory service, as needed
- Utilize correct veterinary terminology
- Other duties may be assigned
- Must treat all employees, students, and clients with a high level of respect and follow customer service guidelines and protocols
*General Knowledge *
- Know the range of services a large animal ambulatory service provides and the species it serves
- Be reasonably familiar with breeds and coat colors
- Follow OSHA standards. Be able to find Material Safety Data Sheets quickly.
- Know and use standard medical abbreviations
- Use proper medical terminology and spelling when speaking and writing.
- Be familiar with infectious diseases, including their prevention and steps to reduce or eliminate transmission. Know the most common zoonotic diseases (infections from animals to humans).
*Supervisory Responsibilities * This position currently has no supervisory responsibilities.
*Qualifications *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position requires strict compliance with all policies and procedures.
- This position requires a significant amount of interaction with the public and, therefore, the individual must be able to develop positive rapport effectively.
- This position could require working early morning, evening and possible Saturday hours in the future.
- Must exhibit good customer service skills
- Other duties as assigned
Education and/or Experience High school diploma or GED is required and 5 years' minimum experience working in an animal hospital or veterinary clinic setting OR CVT (must be certified in the State of Arizona) with a minimum of 2 years of experience working in an animal hospital or veterinary clinic setting is required. Experience working in a team environment with a high focus on customer service and the ability to maintain a professional demeanor in a fast paced and unpredictable environment. Large animal handling experience is required.
The ability to speak Spanish is desirable but not required.
*Computer Skills * The individual must have the ability to learn the StringSoft Veterinary management system, and have basic proficiency in MS Office (Word, Excel, Outlook).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand for long periods. The employee must regularly use hands to handle or feel and reach with hands and arms. The employee is required to stand and walk. Have the physical strength and ability to stand for long periods, and be able to lift objects and animals weighing up to 40 pounds without assistance.
Animal allergies statement*:* No inhibiting allergies to animals, hay, or dust.
*Work Environment *The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
High School or better
2 years:2 years experience working in an animal clinic is required
Posted: October 8, 2016