Aerotek Business Operations Associate in Hanover, Maryland

Aerotek has an immediate opening for a Business Operations Associate at the corporate office in Hanover, MD.

Job Summary: The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace.

Essential Functions:

  • Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues

  • Making routine welcome and maintenance calls to clients

  • Manage total accounts receivable with an Aging in excess of $3.5 M

  • Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.

  • Responsible for gathering the necessary data to assist Management with account specific decisions

  • Auditing account specific reports to ensure accurate billing and client specific information

Minimum Education/Abilities/Skills:

  • Strong organizational and analytical abilities

  • Strong communication skills and work ethic

  • Goal driven with problem solving skills

  • Ability to work independently and as a team player

Special Requirements:

  • 2-3 years of relevant experience or college degree

  • Proficient in Microsoft Office (Excel and Word a must)



About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.

Location: Hanover, Maryland

Posting ID: 5794184-1726

Pay Rate: US$19.24 per year + quarterly bonuses