CGI Technologies and Solutions, Inc. System Administrator - 2nd Shift - Arkansas Passport Center in Hot Springs, Arkansas

System Administrator - 2nd Shift - Arkansas Passport Center

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Category:Information Technology

City:Hot Springs, Arkansas, United States

Position ID:J0716-0221

Employment Type:Full Time

Position Description:

Supports facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies; Works closely with 3rd Tier Support Teams and Infrastructure Support Groups to resolve issues, implement and maintain technologies, and meet compliance objectives; Oversees the activities of Assistant Systems Administrators and coordinates support activities with Operations Managers and US Government Personnel.

Your future duties and responsibilities:

• Monitor and administer enterprise systems; manage user access, monitor for proper performance, and resolve issues in a timely manner

• Desktop support; Configure, troubleshoot, maintain, and repair hardware, including Personal Computers and peripherals; Software installation, configuration, and maintenance

• Monitor and maintain Servers and other infrastructure components; Inspect components, review event logs, report issues and coordinate corrective measures with appropriate teams and vendors

• MS Windows Administration; Administer Active Directory Objects (Users, Groups, Computers, etc.), File Shares, Network Printers, Group Policy, and related services

• Meet compliance objectives; Ensure that all Servers and Personal Computers are configured with required software and peripherals and that only approved items are in use; Use provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies

• Monitor the status of backups and ensure proper handling, retention, and disposal of all media

Required qualifications to be successful in this role:

• A minimum of three (3) years of experience supporting and maintaining IT products, services, and solutions

• A minimum of three (3) years of experience performing administration and support activities in a Microsoft Windows Environment

• A minimum of three (3) years of experience installing and maintaining networked devices

• A minimum of two (2) years of experience supporting and administering an enterprise system (Manufacturing, HR, Accounting, Database, etc.)

• A minimum of two (2) years of experience supporting and maintaining Desktop Hardware, Software, and peripherals

• US Citizenship

• Bachelor’s Degree in a related field of study

• Maintain a Secret Level Security Clearance

• Ability to lift and carry 35 pounds

Desired Knowledge, Skills, Abilities and Competencies:

• A minimum of one (1) year of experience as a manager or supervisor.

• Experience with Microsoft Office Applications, including MS Access.

• Relevant certifications.

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at to access our US EEO/Affirmative action policy.

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  3. Consolidated EEO Is The Law at

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