inVentiv Health Concur Analyst | Hyderabad in Hyderabad, India
inVentiv Health Clinical is a leading provider of global drug development services to pharmaceutical, biotechnology, generic drug, and medical device companies. With 6,500 passionate employees supporting clients in more than 70 countries, inVentiv Health Clinical works to accelerate high quality drug development programs of all sizes around the world.
Like you, we are committed to enriching the lives of patients, families, and communities by helping to expedite the quality delivery of our clients' therapies to market.
Title Concur Analyst | Hyderabad
Job ID 13859
Roles & Responsibilities:
Serves as technical administrative lead in support of Sr. Manager, Enterprise Applications
Assists with implementations, enhancements, service requests
Performs analyses as requested
Prepares lists and loads files
Unit tests configuration
Drafts audit rules to address the need for system controls
Assists with development of new ancillary processes
Provides assistance with managing and reporting on project plan
Provides customer service, assisting with triaging and resolving third-tier support issues
Using report template with variables generates data for custom requests from management and
Modifies distribution and/or schedule of existing production reports
Helps support in-bound (lists) and out-bound (ledger) interfaces, including data delivery
Upon manager concurrence documents and submits cases to software vendor
Suggests efficiencies and improvements
Key Skills Required:
Knowledge of Concur administration preferred, but not required
Knowledge of IBM Cognos Query Studio preferred, but not required
Experience with and understanding of financial systems a plus
Skill managing file processing
Ability to perform root cause analysis of application defects
Ability to articulate system functionality and participate in requirements discussions and documentation
Comfortable as a liaison between the business, the software vendor, and IT colleagues
Requirements EDUCATION AND QUALIFICATIONS:
B.S. Degree in Computer Science/Mathematics/Engineering or equivalent combination of education & experience.
5+ years experience as a lead SME in an organization of repute.
TECHNICAL SKILLS & EXPERIENCE:
Proven 5+ years of Concur, Cognos application development experience and integration with ERP systems
Five years overall experience with expense management solution
Experience with implementations, upgrades, projects and production support
Individual must work well in a production release environment and demonstrate compliance with:
corporate change management processes and documentation processes.
Ability to apply judgment; implement solutions, and resolve conflicts, all in a multi-tasked
Demonstrated ability to manage multiple tasks simultaneously and complete work within
allocated time frames.
High attention to detail with good organizational skills; ability to deal with a fast paced
Have a strong desire to identify ways for improving processes and documentation.
Experience with Windows and/or UNIX/LINUX operating systems.
3 to 5 years of Windows 2003/2008 operating system expertise.
Country India [IN]