Aerotek Customer Master Data Steward in Kalamazoo, Michigan
vCustomer Master Data Steward Job Description:
a. Entry level position (First Level in Customer Data Governance)
i. Employee all the skills necessary to support Data Stewardship.
b. Responsibilities include:
i. SONIC cross divisional matching.
ii. Research matching discrepancies relative to new/changed customers.
iii. Comprehend divisional ERP customer masters
iv. Answer questions relative to Customer Stewardship and SONIC matching.
v. Process documentation for matching
vi. Bridge communication gap with Divisional customer service and master data.
Will be there to verify account information in several different databases. Verification process includes research on internal databases and internet.
Will be verifying account information, addresses and organization affiliations.
Part of a project team, will have specific information thealth care they are responsible for running with within the project.
Will be at desk 95%25%20of the time.
Will participate in project meetings and bi weekly meetings with supervisor.
Will be reviewing information from customers verifying that contact information and billing information is correct for new ERP system.
Will have to research several databases within Stryker and work directly with customers to obtain the information and verify.
They will need to understand hospital hierarchies and ownership. For example Bronson has multiple locations and they need to verify who billing should go to as it varies within each practice but the entire account has to be tied together as well.
Will have to make decisions as everything is not completely black and white. Will do weekly and monthly reporting
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com .
Aerotek is acting as an Employment Agency in relation to this vacancy.
Location: Kalamazoo, Michigan
Posting ID: 5793755-1726
Pay Rate: Negotiable (based on experience)