Indian Health Service IT Specialist (Data Mgmt/Internet) in Kayenta, Arizona

Indian Health Service
1 vacancy in the following location:
  • Kayenta, AZ
Work Schedule is Full Time - Permanent

Opened Thursday 10/6/2016 (17 day(s) ago)

** Closes Thursday 10/27/2016 (4 day(s) away)

Job Overview

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives.

The position is located at Kayenta Health Center, Kayenta, AZ. Serves as an Information Technology Specialist, personally responsible for assisting, end-users in determining their personal computer needs and installing, operating, implementing, training, and maintaining the computer systems on the local and wide area networks. The Incumbent will report to the Supervisory Information Technology Specialist.

The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.


Incumbent will:

  • Provides data management support
  • Compares, assesses commercial, off-the-shelf software and acquires interface software
  • Provides data support to the Performance Improvement staff at and for all Kayenta Service Unit facilities
  • Maintains all workload related data.
  • Prepares written policies and procedures as related to use, storage, retrieval and security of data.
  • Assists staff, managers and supervisors in identifying parameters of acceptable solutions and ensures problems are solved within applicable deadlines and timeframes.
  • Provides communications systems coordination
  • Coordinates and provides technical assistance in the use of a variety of media technology for meetings
  • Participates in the Disaster Management committee
  • Serves as the Kayenta Service Unit Webmaster
  • Provides guidance in determining the most appropriate methods of delivering information via the Internet and determine the web site needs
  • Implements Web-based application and accessibility technologies
  • Teaches classes, courses and in-service education programs for staff
Travel Required
  • Occasional Travel
  • To attend meetings
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Selectee will be subject to a pre-employment fingerprint check.
  • Selectee will be subject to a background investigation.
  • Selectee will be subject to a probationary/trial period.
  • ESEP appointees typically serve two year trial period.
  • More than one selection may be made from this announcement.
  • U.S. Citizenship is required
  • Selective Service Registration is required for males born after 12/31/1959

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.

BASIC REQUIREMENT(S): Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training.

The individual must have IT-related experience demonstrating each of the four competencies listed below.

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail
  2. Customer Services - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


Specialized Experience: For GS-09 and GS-11 - Candidate must have one year of Specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Thursday, October 27, 2016

Security Clearance

Q - Nonsensitive

Additional Information
What To Expect Next

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

Indian Health Service is an Equal Opportunity Employer


You can review our benefits at

Other Information

This position has promotion potential to the GS-11 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.


  • Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.
  • Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities.

IHS - Operated Properties are tobacco free

Salary Range: $55,670.00 to $79,478.00 / Per Year

Series & Grade: GS-2210-09/11

Promotion Potential: 11

Supervisory Status: No

Who May Apply: Candidates eligible under Indian Preference authority; Federal employee serving on career/career-conditional appointments; reinstatement eligibles; applicants eligible for non-competitive appointment; VEOA/VRA/30T% disabled veternas; CTAP/ICTAP; Schedule A eligibles; PHS Commissioned Corps Personnel

Control Number: 452778800

Job Announcement Number: IHS-17-KA-1819882-ESEP/MP