HCA, Hospital Corporation of America EMS Coordinator in Kissimmee, Florida

*The Emergency Medical Services (EMS) Coordinator acts as a liaison between the facility and local EMS services. The EMS Coordinator maintains a strong, positive relationship between the hospital and area EMS providers. *

*POSITION SUMMARY: * This position focuses on EMS relationships, regulatory issues and business building opportunities through collaboration with local, regional and state agencies, as well as disaster, Code One, and on-campus emergency response.

QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential core function satisfactorily. The requirements listed below are representative of the knowledge, skill, experience, and ability necessary to perform this job.*


  • Establishes overall EMS outreach including:
  • Acts as a liaison and maintains a positive relationship between the hospital and area EMS providers
  • Serves as an advocate of the hospital with local, regional and state EMS agencies
  • Works with local EMS agencies and medical directors to facilitate performance improvement and quality review
  • In cooperation with Emergency Department leadership, establishes and maintains a process to quickly and safely receive patients from EMS agencies, allowing a short turnaround time for EMS crews (in compliance with hospital matrices)
  • Promotes special care capabilities of the hospital to local EMS providers
  • Conducts training courses for EMS providers as appropriate
  • Ensures hospital compliance with HCFA, OSHA and other regulatory organizations concerning EMS agencies, students, equipment and supplies
  • Assists hospital with compliance and training of public safety agencies concerning psychiatric patients
  • Provides reports and statistics to hospital leadership concerning EMS issues
  • Manages EMS relationship development, implementation and management activities, including:
  • Facilitates planning process and implementation activities with hospital leadership
  • Participates in budgeting process
  • Develops and grows hospital/EMS collaboration projects and business opportunities
  • Ensures service line quality, e.g. processes, services, satisfaction, and aligns with facility/division and national quality standards and best practices
  • Participates in other key areas that directly impact service line performance:
  • Hospital paramedics – assists and coordinates the use of hospital paramedics including training, policies & procedures and certifications
  • Marketing & branding
  • Market level intelligence on competitors and consumers (EMS and other public safety agencies)

EDUCATION REQUIRED AND/OR PREFERRED: Bachelor’s degree preferred but not requiredfrom an accredited institution. Associate Degree as EMT, Paramedic or Nursing preferredfrom an accredited institution

*LICENSURE/CERTIFICATION: * State of Florida EMT, Paramedic or RN License preferred BLS at hire Additional certifications as outlined in specific unit competencies

*EXPERIENCE REQUIRED OR PREFERRED: * Paramedic experience with EMS or Fire Department strongly preferred Appropriate experience for designated area

SKILLS, KNOWLEDGE, AND ABILITIES: Reads and writes basic English with the basic skills necessary to transcribe physician’s orders Knowledge of body substance isolation Ability to listen, empathize, and respond to patient, family, internal and external partner needs Basic computer skills Displays a positive attitude Psychosocial skills Teambuilding skills Leadership skills preferred

Title: EMS Coordinator

Location: Florida-Kissimmee-Osceola Regional Medical Center

Requisition ID: 01323-9810