Kelly Services Customer Service Agent in Lansing, Michigan
Job DescriptionCustomer Service Representative:Summary - Assist customers with reserving rental vehicles by responding to inquiries through telephone and email communication. Confirms reservations and ensures all necessary information is provided. Job Duties:- Counter help- Taking reservations for rental vehicles- Confirming appointments over the phone and email- Answers customer questions on prices, types of vehicles available, and other relevant inquiries - Generating and sending invoices- Entering customer contact information and billing information RequirementsCustomer Service Oriented - at least 2 years of customer service experience. Strong attention to detail and intermediate data entry skills.High school diploma.Ability to work at a fast pace.Intermediate computer skills including Microsoft Office SuiteHighlightsTemp to hire opportunity with pay raise upon hire! Eligible to earn commissions available upon hire!Weekend hours and overtime available. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 97 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]
Category: Contact Center/Customer Support