Best Buy Geek Squad Autotech Service Writer in Mchenry, Illinois


Job Title:

Geek Squad Autotech Service Writer

Location Number:


Job Description:

What does a Geek Squad Autotech Service Writer do?

Do you pride yourself on being very well organized with a keen attention to detail? Are you a client-focused professional that enjoys helping others learn about cool technology? The Geek Squad Autotech Service Writer provides friendly, fast, and accurate processing of client transactions in the Mobile Installation Bay. The Service Writer develops strong relationships with clients by becoming a trusted advisor and partner and helping to make technology more functional in their lives. Service Writers utilize all relevant tools to drive profitable growth and exceed department and individual goals. The Autotech Service Writer helps to answer questions and resolve client issues.

As a Geek Squad Autotech Service Writer, you will:

  • Engages clients using Best Buy Selling Skills while providing fast and friendly processing of all transaction types per SOP.

  • Builds rapport with clients and answers questions about estimates/invoices and installation completion timeframes, provides client demonstrations.

  • Check In/Out Client vehicles for service.

  • Answering phone calls, scheduling appointments, and staging of products for Autotechs.

  • Performs other duties as assigned.

What are the Professional Requirements of a Geek Squad Autotech Service Writer?

Basic Qualifications:

  • Prior experience in a team environment requiring clear, professional and effective communication

  • Prior experience with prioritizing multiple tasks in a team environment

Preferred Qualifications:

  • High School Diploma or equivalent

  • 3 months experience in retail or customer service

Req #:


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Job Level:

Individual Contributor

Employment Category:

Occasional Seasonal


Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dres

Additional Job Information:

What are my rewards and benefits?

Discover your career here! At Geek Squad and Best Buy we offer much more than a paycheck. Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work with us. We provide an exciting work environment with a community of techno learners where you can be yourself while investing in your career. Empowered with knowledge you will discover endless opportunities to grow. From deep employee discounts to tuition reimbursement, to health, wealth and wellness benefits, to learning and development programs, we believe the success of our company depends on the passion of employees for learning, technology and people.

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Retail Jobs, Geek Squad