Bayer Field Service Engineer (WI-Milwaukee) in Milwaukee, United States
Your tasks and responsibilities
The Field Service Engineer’s primary responsibility is to provide on-site field service support by performing predictive maintenance, troubleshooting, repair, and installation of Bayer Healthcare’s diagnostic equipment and products. The incumbent will: • Sell and promote service programs and offerings to a range of customers that consist of equipment end-users, medical facility management, and OEM partners throughout an assigned territory. • Provide technical support and product information over the phone. The role requires a high-level of teamwork with the assigned territory’s sales and clinical support team members during pre/post sale evaluations. • Must demonstrate strong decision making, time and task management, and inventory management skills as this role consists of low day-to-day supervision.
Who you are
Your success will be driven by your demonstration of our LIFE values. More specifically related to this position, Bayer seeks an incumbent who possesses the following: • Associate's degree in electronics or associated study, or equivalent in experience from a military branch. Prior field service experience 2+ years and/or a bachelor degree associated study are a plus. Technical & Behavioral Requirements • Thorough knowledge of basic analog and digital electronics. • Thorough knowledge of basic computer networking principles. • Basic experience handling electro-mechanical and hand tools. • Knowledge and ability to operate electronic test equipment. • Demonstrated troubleshooting skills, on-site and over-the-phone. • Basic business and professional etiquette Strong decision making and problem solving ability. • Effective presentation, influencing, verbal and listening communication skills • Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint.) • Knowledge of inventory management principles Position Requirements: Strong planning, organizational and follow-up skills . • Strong work ethics and attention-to-detail skills. • Strong communication skills, verbal, written and presentation. • Ability to sell and promote in controlled and uncontrolled environments. • Ability to change and adapt to changing work requirements. • Strong customer satisfaction focus and ability to create strong customer relations. • Able to work in a team environment with focus on driving results, building trust and maintaining company values. • Flexibility with travel requirements in order to support customer and business requirements, overnight travel required up to 50% of the time within the assigned territory. • Ability to work from elevated heights with use of ladders. • Physical requirements consist of being able to lift up to 50 lbs. and carry tools and inventory from truck trunk to equipment location within a medical facility. • Valid driver’s license
Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
Bayer is an Equal Opportunity Employer Minorities / Females / Protected Veterans / Disabled
Location:WI, Residence Based, WI-Milwaukee