HCA, Hospital Corporation of America Collector in Nashville, Tennessee
Parallon believes that organizations that continuously learn and improve will thrive. That's why, after more than a decade, Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.
As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting.
Parallon's purpose is simple. We serve and enable those who care for and improve human life in their communities.
JOB TITLE: Collections Specialist GENERAL SUMMARY OF DUTIES - Performs account follow-up and resolution of patient receivables. SUPERVISOR - Collections Manager SUPERVISES - N/A DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner • Identify coding or billing problems from EOBs and work to correct the errors in a timely manner • Identify problem accounts and escalate as appropriate • Update the patient account record to identify actions taken on the account • Work with patients and guarantors to secure payment on outstanding account balances • Sort and file correspondence • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES • Communication - communicates clearly and concisely, verbally and in writing • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations • Interpersonal skills - able to work effectively with other employees, patients and external parties • PC skills - demonstrates proficiency in PC applications as required • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately EDUCATION • High school diploma or GED required EXPERIENCE • At least one year of collections experience required • Relevant education may substitute experience requirement CERTIFICATE/LICENSE - N/A
Location: Tennessee-Nashville-PAS - Nashville
Requisition ID: 08942-124987