West Suburban Medical Center Tech/Secretary in Natick, Massachusetts

Tech/Secretary (Job Number: 1605051046)


24 hours per week & e/o wknd/holiday

GENERAL SUMMARY: Under the supervision of a Nurse Manager and according to established hospital and nursing department policies and procedures, provides clerical and clinical support. Performs activities and functions, under the direction of the Nurse, which includes direct patient care and support of unit functions in a manner that is consistent with safe and effective delivery of patient care. Communicates and collaborates with all members of the hospital, community, families of patients, volunteers, visitors, and students. Assists nursing staff in maintaining efficient and effective operations on the unit, including ensuring unit supplies and forms are maintained at par levels.


1.Enters and coordinates orders and consults via Medhost, Meditech and telephone as appropriate. Accesses patient data for nursing and medical staff as needed. Coordinates with other hospital departments to request and obtain supplies and services.  Works with nursing staff to coordinate patient transfers to and from the unit.  Answers phones, takes and relays messages.  Answers questions and provides routine information when appropriate.  Initiates emergency protocol under the direction of a physician or nurse. Collates charts for collection by medical records, and coding staff. Updates and ensures MD on-call roster is accurate in Medhost daily. 

2.Assists with patient care: transports patients; performs stat duties as situations necessitate; performs EKG's as needed, appropriately placing electrodes and securing a hard copy of the patient's permanent record and assuring it is properly marked with patient’s name and number; takes patient’s pulse ox and/or vital signs,  referring problems to nursing staff as situation necessitates.  Assists with positioning and/or moving patients from stretchers to wheelchairs.  Assists in the restraining of patients, using the team approach.  Also responsible for the observation of disruptive patients in restraints, watching for escalation of behavior.  Assists with other patient care as required.  Applies Nasal Cannula Oxygen as directed by RN, obtains specimens, such as urine, as directed, performs bedside testing and quality control, also performs noninvasive oxygen saturations and peak flow measurements on patients in need of respiratory readings, performs visual acuities as directed.  Makes up stretchers and beds as necessary.  Maintains area in clean and orderly condition, following all sterile procedures.  Observes universal precautions as required.  Performs phlebotomy duties as needed, following all sterile procedures and proper labeling techniques.  At all times observes patient for negative reactions and takes appropriate measures to allay patient anxiety.  Disposes of used needles or equipment according to established safety procedures.



1.   The level of knowledge equivalent to that ordinarily acquired through completion of a high school diploma.

2.   At least one year experience in one of the following areas or equivalent:
Certified Nursing Assistant
Home Health Aide
Nursing Student 


1.   Patient care environment. Frequent standing, walking, stooping and sitting. Some assisting in lifting and moving of patients as directed.


Primary Location: MA-Natick

Organization: MetroWest Leonard Morse Hospital