Samsung Mobile Logistics Coordinator in New Jersey
Responsible for a transactional part of the logistics cycle of all Samsung products from manufacturing through warehouses, to the customer, or process customer product returns and claims. Under the guidance of a manager. The position ensures the smooth transportation of routine product through the transportation channel through the management of individual shipments in transit, the selection of standard shipping methods or warehousing methods, the collection and processing of delivery and documentation and the processing of claims through phone and personal contact with logistics colleagues at our business partners, internal partners, and customers.
Conduct a transactional process from factory to customer distribution or retail center under managerial supervision, making routine decisions using pre-determined decision alternatives on matters that have light to moderate impact on business operations.
Track and resolve shipping, warehouse, carrier shipping errors, and damaged products claims following general guidelines, getting manager authority for exceptional or high cost deviations.
Complete transportation transactions from factory to customer delivery, focusing on one of the following areas: Inbound shipment tracking and delivery from overseas manufacturing to local distribution and warehousing facilities. Product management within the warehouse facility.
Outbound shipping and delivery to customer distribution or retail centers.
Reverse logistics processing return shipments from customers to Samsung hubs, including reconciling claims and invoice discrepancies.
Necessary Skills / Attributes
High School Diploma or equivalent with 0-2 years of directly related experience is required.
Bachelor or equivalent degree or experience preferred.
Typically has general knowledge of logistics operations related to employee’s specific area of work, and limited knowledge of overall logistics operations.
Is able to identify standard problems within the delivery cycle and makes a recommendation to change either delivery methods or dates, authorize standard returns or claims to ensure customer satisfaction Is able to identify standard problems within the delivery cycle and makes a recommendation to change either delivery methods or dates, authorize standard returns or claims to ensure customer satisfaction
Education in business, supply chain, economics, or similar
Experience with SAP
Microsoft Excel skills – basic to intermediate
This is a full-time position based in the Dallas, TX office.
Due to the nature of business, this role requires the incumbent to be onsite in the office Monday to Friday, 8:30 am to 5:30 pm and must be able to work regular extended hours in the office and on business trips (often with minimal notice).
Environmental factors: Seated primarily at a desk, operate a computer keyboard and mouse, view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
The movement and transportation of work equipment, most of the time is under 25 pounds.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.
Ability to travel without restrictions within the United States and Canada, up to 10% of the time depending on department and business needs. Travel may include overnight travel via car or airplane.
SAMSUNG ELECTRONICS AMERICA BIG THINGS HAPPEN HERE. The amazing products for which Samsung is known world-wide are the results of the amazing people who work here. Their talent, creativity, dedication, and commitment to innovation are what make us who we are. To continue to be a world leader in technology, we focus on attracting the best talent available and offer a corporate culture in which every individual can challenge themselves to discover how good they are, and how great they can become. Headquartered in Ridgefield Park, NJ, and with offices in Richardson, TX and Palo Alto, CA, Samsung Electronics America, Inc. (SEA) is a wholly-owned subsidiary of Samsung Electronics Co. Ltd. and a world leader in technology. We market a broad range of award-winning consumer electronics, smartphones, information systems, and home appliances. Samsung's philosophy is based on our strong determination for growth, perpetual innovation and responsibility to corporate citizenship. As a result of our commitment to innovation and unique design, the Samsung organization is one of the most decorated brands in the electronics industry. Our company is currently ranked #7 in Interbrand’s "100 Best Global Brands," and named #3 on the Boston Consulting Group list as one of the world's most innovative companies in 2014. At Samsung we work hard – every day. It is a fast-paced and challenging work environment, and we are a nimble team that constantly pushes ourselves to be the best. If you have energy, passion, dedication and drive, and you thrive in a fast-paced workplace, the rewards at Samsung are many. Imagine working for a global company that is a world leader in innovation, in an environment where exciting things happen every day. Imagine working with an amazing group of visionaries/ individuals who make products that bring joy to millions of people across the globe every single day. Imagine where you want to be, and who you want to be. At Samsung...the possibilities are limitless. Apply today and find out why LinkedIn ranked us as one of North America’s Most InDemand Employers in 2014. To this end, we follow various protocols during the recruitment process, including but not limited to, avoiding the inadvertent disclosure of confidential information of the applicant’s former employer. Samsung Electronics America provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability or any other characteristic protected by law.
Full-Time/Part-Time: Regular Full-Time
Location: , Richardson Texas, Richardson Texas, Richardson Texas, Ridgefield Park New Jersey