Healthfirst Coordinator - Medical Records in New York, New York


Position Summary:

The Medical Record Coordinator is responsible for performing quality checks on automated reports, received scans and guaranteeing electronic filing for assigned products and the corresponding members. Collaborate with multiple departments to obtain and confirm necessary documents are in place and properly set-up in the Electronic Medical System (EMS) database. This position reports to the Supervisor, Admin Services.


Duties and Responsibilities:

  • Perform quality checks to maintain the integrity of events and criteria for reporting purposes. Process members’ electronic documents, proof data for inaccuracies or missing information.

  • Resolve discrepancies identified using standard procedures and/or returning incomplete documents to their respective departments for correction and resolution.

  • Respond and coordinate field assignments for Interpreters by checking availability and assigning staff as appropriate taking location into consideration.

  • Facilitate manual mailings for Clinical Services.

  • Responsible for the mailing of but not limited Environmental support items and various forms Integrated Products

  • Provide administrative support to Care Management Clinical Eligibility Team including, but not limited to, data entry for outsourced assessment, validating invoices, project tracking, and attaching documents in various EIS.

  • Move existing members, auto-enrollees and dis-enrollments to and from the appropriate line of business lists in the centralized NY State Uniform Assessment System (UAS) for Integrated Products.

  • Additional duties as assigned


Minimum Qualifications:

  • Microsoft Excel skills including edit, search, sort/filter, format using already created pivot tables to locate information.

  • Data entry experience with Microsoft EXCEL and other systems/applications.

  • Work experience managing 10 or more employees’ appointments on one calendar.

  • Unexpired NYS driver’s license or NYS non-driver’s license ID (DMV Identification).

  • Must be able to pass the Uniform Assessment System (UAS) training.

  • Microsoft Word skills including formatting, copy/pasting and using grammar/spell check.

  • High School Diploma or GED.

Telecommuter Requirements: Ability to work remotely is dependent upon completion of training and passing audit scores, which varies by department. It is also contingent on the following telecommuter requirements:

  • Designated work area at the Telecommuting location away from the main flow of home traffic which meets OSHA and departmental policy.

  • Broadband solution will be a cable modem type using an Ethernet connection from a reputable provider such as Comcast, Cox Cable or Cablevision, TW or fiber service such as FIOS or AT&T Uverse offered by Verizon, AT&T or regional partners.

  • Usage of a DSL broadband is not recommended and will not be supported by Healthfirst’s Technical Services team, additionally; wireless is also not recommended with both options requiring prior approval of the division Vice President and Human Resources.

  • Separate designated work area away from the main flow of home traffic.

  • No dependent care while on duty.

  • Healthfirst has the right to a conduct home site inspection.

  • Random work activity audit reports will be conducted for all telecommuting employees analyzing performance and system activity on a given day.

  • The employee will be supplied with all necessary equipment and applications for business purposes only.

Preferred Qualifications:

  • Ability to prioritize and follow through on assigned tasks.

  • Proficiency in navigating the Internet.

  • Ability to work with multiple electronic documentation systems simultaneously.

  • Ability to troubleshoot or explain basic hardware and software errors and work with a Technician remotely to perform step-by-step repairs.

  • Work experience with an electronic patient health information (PHI) database (medical records database).

  • Work experience with an electronic shared network database and archival system to manage patient health information (PHI).

  • Work experience in a Healthcare environment.

  • Database management skills.

  • Knowledge of Medicare, Medicaid or Managed Care.

  • Knowledge of medical terminology.

License or Certification : n/a

Regulatory or Compliance activities: n/a

Requisition ID 2016-13685

Job Locations US - NY - New York

Department Name Medical Records