Veterans Affairs, Veterans Health Administration Registered Nurse-Nurse Manager (Mental Health Outpatient Clinic) in North Chicago, Illinois

Veterans Affairs, Veterans Health Administration
1 vacancy in the following location:
  • North Chicago, IL
Work Schedule is Full Time - Excepted Service Permanent

Opened Friday 10/14/2016 (8 day(s) ago)

** Closes Monday 10/24/2016 (2 day(s) away)

Job Overview

*Vacancy Identification Number: *1825920

OUR MISSION:To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.

Readying Warriors and Caring for Heroes!

This position is located within the GERIATRICS AND MENTAL HEALTH OUTPATIENT at the CAPT James A. Lovell Federal Health Care Center (FHCC) in North Chicago, IL. The FHCC is a first-of-its-kind partnership between the Department of Veterans Affairs (DVA), and Department of Navy (DoN)/Department of Defense (DoD). It is larger than just a single facility, but rather it is a fully-integrated medical care facility with a single combined VA and Navy mission. The combined mission of the FHCC means active duty military and their family members, military retirees, and eligible veterans receive health care at this facility. Additionally, the Veterans Health Administration (VHA) is the largest single provider of graduate medical education training sites in the U.S., with as many as one-third of the nation's resident physicians receiving part or all of their training in VA health care facilities. The Lovell FHCC supports this tradition through our various affiliations.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Current VA and/or Federal Employee, you should apply under job announcement DK-17-KM-1825919.


The Nurse Manager, Mental Health Outpatient Clinic carries out his/her responsibilities in a manner that demonstrates leadership, experience, and a holistic approach to the management of patients with a variety of mental health conditions. He/she manages the daily operational and administrative activities of the mental health outpatient clinic. The Nurse Manager, Mental Health Outpatient Clinic functional role includes creating and implementing a progressive clinical direction that includes programmatic evaluation; evaluation of clinic flow and the continuum of care; management of resources such as staff, space and equipment; oversight of nursing care and quality assurance activities such as VHA Performance Measures, VA/DOD mental health, chronic disease and preventive health guidelines; ensuring compliance with Joint Commission and other regulatory agencies, and others. Nurse Manager, Mental Health Outpatient Clinic serves as an organizational steward and as such, she/he implements is integral in the promotion of interdisciplinary, outcome-based practice; customer service and satisfaction; and quality of care all FHCC beneficiaries.

Major duties and responsibilities include but are not limited to the following:

  • Takes a leadership role in utilizing problem-solving methodologies to resolve system and/or process problems that impact on patient care or staff performance at the clinic level. Demonstrates role modeling, leadership and sound clinical expertise to improve the delivery of patient care through the use of the nursing process for patients requiring routine or specialized/complex behavioral health ambulatory care.
  • Develops creative, innovative strategies to resolve problems and/or promote positive outcomes in collaboration with nursing/medical center leaders. Collaborates with other Nurse Managers, Associate Chief Nurse, Mental Health, and the Associate Director for Patient Care Services and other service managers in the application of nursing process to improve outcomes for programs.
  • Delegates patient care duties and assignments based upon patient care needs and competencies of providers. Considers position descriptions, and functional statements in making assignments. Fosters critical thinking and self-direction in staff by guiding them through the steps of problems solving which results in staff s ability to independently and consistently manage similar situations in the future.
  • Performs program analysis of workload volumes, quality, and character and develops programmatic changes as needed. Develops and implements new programs .Actively participates in and promotes initiatives such as Systems redesign, clinical reminders, performance measures, and others.
  • Maintains knowledge of current techniques, trends, and professional issues to enhance own performance through continuing education, current health care literature, and/or professional affiliation Actively participates in professional nursing and mental health organizations.
  • Serves as a resource person in development, interpretation and communication of standards, policies and/or procedures. Teaches, counsels, and advises staff in patient care issues. Serves as a clinical orientation facilitator or preceptor .
  • Systematically evaluates and improves the quality and effectiveness of nursing care delivery in the mental health clinic as evidenced by positive outcomes. Identifies opportunities for improvement and develops, implements, and evaluates plans that result in improved patient care and/or productivity of providers at the clinic level.
  • Incorporates critical thinking skills in practice, and/or decision-making areas and utilizes acquired knowledge to validate or change work group practice when appropriate. Considers impact on patient satisfaction of proposed changes in area and makes recommendations when negative impact anticipated.

Tour of Duty: Monday thru Friday, 7:30 am to 4:30 pm.

Functional Statement:Nurse Manager - Mental Health Outpatient Clinic

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • Must be proficient in written and spoken English.
  • Selective Service Registration is required for males born after 12/31/1959.
  • May be Required to Serve a one-year Supervisory Probationary Period.


  • Citizenship. Citizen of the United States. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Graduation from School of Nursing. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. The completion of course work equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6).
  • Condition of Employment. Current, full, active and Registration as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the U.S. or in the District of Columbia.
  • English Language Proficiency. RNs appointed to direct patient care positions must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d). Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:

  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.

  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
  • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree in nursing or related field and approximately 2-3 year's of nursing practice/experience.

Preferred Experience/Qualifications:

  • At least a Bachelor of Science in Nursing (BSN) or a Diploma/Associate Degree in Nursing WITH a Bachelor's Degree in a related healthcare field.
  • At least two (2) years of increasingly RN mental health and/or behavioral health nursing practice experience; including one year (1) of experience serving as a nurse manager or assistant nurse manager over nursing staff in a hospital inpatient unit and/or ambulatory care setting.
  • Supervisory and management expertise and experience.
  • Current BLS/CPR certification.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps,AmeriCorps) and other organizations (e.g., professional; philanthropic;religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Resume Format: Please include information such as: the vacancy announcement number, position title and grade; how to contact you; descriptions of jobs held, including the name and full address of employer, job title, description of duties, beginning and ending date (month/year) of employment, average hours worked per week, and supervisor's name and phone number; education, including name and location of college, dates attended, and type and date of any degree earned; and other information, such as possession of licenses, certificates, etc. Descriptions of duties must be sufficiently detailed to document the level of the experience. Although not mandatory, if the position is (was) with the Federal government, either military or civilian, you should state the series and grade or pay grade (rank) and the date of last promotion. *Reference: *VA Regulations, specifically VA Handbook 5005, PartII, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

You must submit a copy of your Transcripts demonstrating your eligibility for this position. Unofficial copies will be accepted during the application process, however if selected, you will be required to provide an Official copy.

Physical/Functional Requirements: The individual must have the physical ability to perform job-related duties which require lifting, standing, bending, transferring, stooping, stretching, walking, pushing, and/or pulling. A health examination must be successfully completed prior to this assignment and periodically thereafter as required by the Employee Health Clinic policy. There will be intermittent exposure to blood and body fluids.

Drug Testing: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

applicant notification points


VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered: .

Annual leave shall accrue for full-time Nurses and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Other Information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

For specific questions regarding the duties of the position/work environment and the Community Living Center, please contact Rick Madison, Nurse Recruiter at 224-610-3202.

For questions regarding the application process, please contact Kea Massey, HR Specialist at 224-610-3263.

Salary Range: $60,508.00 to $116,402.00 / Per Year

Series & Grade: VN-0610-00/00

Promotion Potential: 03

Supervisory Status: Yes

Who May Apply: United States Citizens

Control Number: 453451300

Job Announcement Number: DK-17-KM-1825920