Fleet Farm Auto Service Writer - Full-Time in OAKDALE, Minnesota


Auto Center Service Writers work with customers to determine their vehicle needs and services requested; verifying warranty coverage; developing estimates; creating repair orders and maintaining excellent customer rapport. Customer courtesy is essential to this position.

Auto Service Center hours are 7am – 7pm Monday through Friday, 7am – 6pm on Saturday and 8am - 6pm on Sunday, except Fargo, ND is open 12pm – 6pm on Sundays.

Auto Center Service Writers are responsible for:

  • Serving as a contact between service technicians and our customers.

  • Developing service estimates for necessary work needed on customers’ vehicles.

  • Scheduling customer appointments while maximizing our service technicians’ schedules.

  • Accurately completing all customer work orders and inspections of vehicles.

  • Communicating any additional vehicle/safety problems to the customer.

  • Establishing a working knowledge of automotive repairs.

  • Be able and willing to complete some automotive maintenance/repairs to assist the technicians.

  • Always making sure safety is a priority.

Our commitment to Full-Time Fleet Team Members includes:

  • Insurance: Life, Health, Vision, & Dental*

  • Paid Vacation*

  • Profit Sharing and 401(k) Plan*

  • Paid Legal Holidays*

  • AFLAC Supplemental Insurance*

  • Clothing Discounts/Uniform Provided (based on position)

*Eligibility requirements apply.


Job Requirements for this position are:

  • Must be at least 18 years of age.

  • Have obtained a high school diploma or GED.

  • Possess a valid driver’s license.

  • Have good organization skills.

  • Able to add, subtract, multiply, and divide in all units of measure.

  • Familiar with basic computer functions.

  • Possess strong interpersonal and communication skills.

  • Have a positive, friendly and outgoing personality.

  • Desire to work with the public.

  • Must be dependable, honest, courteous and self-motivated.

  • Must be available to work a rotating schedule including every other weekend and occasional holidays.

  • Prior experience in an auto service repair facility is preferred; however, training will be provided.

  • ASE Certification is preferred but not required.

Physical Requirements for this position are:

  • Ability to remain standing and/or walking for long periods of time on concrete floors.

  • Ability to stoop, bend, climb, and lift frequently.

  • Continuously lift up to 25lbs., frequently lift up to 40 lbs., and be able to occasionally lift up to 75 lbs.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.

Requisition Number: 16-2341

Title: Auto Service Writer - Full-Time


State: MN