MasterCard Business Leader, Software Engineering in O'Fallon, Missouri

Who is MasterCard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Business Leader, Software Engineering


Oversee daily production support and change management activities for MasterCard Commercial Products platform

Advance technologies and processes to achieve new heights in application performance and availability

Lead diverse regional teams to success in providing the highest quality technical support


Provide direction and support to team of engineers to deliver world class 24x7 support for our web applications and their supporting middleware infrastructure

Establish strong working relationships with partners in operations and business to achieve success in Business Operations for Commercial Products (ex. Smart Data and In Control)

Help identify and coach top talent to perform root cause analysis and provide quality resolutions to application related issues reported by the helpdesk and our internal partners

Participate in on-call rotation to provide leadership in responding to critical incidents

Improve support processes, monitoring, and communications to further enhance the Customer Experience

Create and sustain an environment of ingenuity and creativity and challenge the status quo to encourage innovation - focusing on automation and Continuous Delivery


Leading a global team by setting clear, measurable goals and adhering to best practices and standards

Must have a high degree of initiative and self-motivation while demonstrating the ability to drive results

Experience in supporting internet fundamentals related to web servers, java application servers, internet security and other internet technologies

Foundational understanding of the Software Development Life Cycle and Service Oriented Architecture

Advanced relationship and collaborative skills with the ability to work as a member of a highly diverse and geographically distributed team

Equal Opportunity Employer
Requisition ID: R-40749