MasterCard Consultant, Switching Business Operations in O'Fallon, Missouri

Who is MasterCard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Consultant, Switching Business Operations

Overview\n\nAre you motivated to solve complex issues and enhance Customer Experience?\nDo you consider yourself someone who can bridge a gap between customers, technology, and business partners?\nAre you motivated to be a part of driving efficiency gains?\nHave you led a team of diverse skills and experience?\nDo you enjoy working with numerous teams and building relationships?\n\n\nRole\n\nOversee production support activities for MasterCard Core applications\nLead in Business Operations efforts (speed to resolution, bridging the gap between business partners, developers, SLA management, and key support teams. Lead activities include but are not limited to reporting, process enhancement, offshore oversight, and process implementation.\nCreate detailed automation test plans, maintain timetables, and set deliverable dates.\nImplement, enhance, and enforce consistent company and department Business Ops practices\nApply technical and business knowledge to effectively support MasterCard Core applications\nShare application knowledge and mentoring team members. \n\n\nAll About You\n\nBachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.\nStrong understanding of File Transfer technologies and batch applications\nStrong understanding of all phases of a Software Development Life Cycle\nDeliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCard€™s Business Operations vision.\nExceptional communication skills required\nAdvanced presentation skills

Equal Opportunity Employer
Requisition ID: R-42510