Washington State Auditor 2 – Transportation Services in Olympia, Washington
This recruitment is open to current DOL internal employees only.
The Department of Licensing (DOL) impacts more citizens directly than any other state agency. With a strong commitment to great service, we advance public safety and consumer protection through licensing, regulation and education, and we collect revenue that supports our state's transportation system.
The Position: The Transportation Services Section within Business and Professions Division (BPD) is looking for an experienced Auditor 2 who is ready to accept the challenges of a dynamic business environment in order to accomplish the organization's mission and goals. This program regulates over 7,000 licensees in businesses including taxi and limousine services, vehicle dealers and manufacturers, tow truck operators, vehicle transporters, scrap processors, vehicle wreckers, vessel dealers, off-road vehicle dealers, and travel trailer/manufactured homes. This position promotes licensee compliance by timely notifying businesses when they are out of compliance and essentially protects the public interest by preventing fraud and other abuses on citizens.
As an Auditor 2 you will review business licensing applications, analyze financial data and information to assess and understand potential issues, evaluate options, form accurate conclusions, and make sound licensing decisions for each application according to rules, laws and policies. Also, reviews insurance documentation ensuring compliance with statutory requirements, reviews court documents for violations of licensing laws, recommends license denial, notifies program managers when licensees are out of compliance, and provides assistance to consumers with questions and in filing complaints relating to these types of businesses.
The ideal candidate will feel confident moving into their new role and the fact that this work requires skills for communicating verbally and in writing, for dealing efficiently and effectively with ethnically, intellectually and economically diverse clients, for responding to an array of customer issues and concerns, for maintaining confidentiality, tolerating stress in sometimes adverse working conditions, for accepting responsibility for the quality and timeliness of work that meets or exceeds predetermined goals and objectives, all while effectively collaborating with others, carefully approaching their work, and positively representing the DOL and Division to customers, licensees, external groups and organizations.
Why work at DOL? We are spearheading efforts to building a culture where employees are:
- Excited to come to work
- Valued for their skills and talents
- Included in process improvements that impact their work
- Trusted to make decisions
- Empowered to fix what bugs them
- Creating more value for our customers
- Helping build trust in government Find out what OUR OWN have to say about our Culture and Diversity*!*
What you will do:
- Review and analyze applicant financial data for solvency to determine the net worth of sole proprietors, partnerships, corporations, LLP's, or LLC's seeking to be licensed.
- Review and analyze credit reports for each applicant based upon the type of account, delinquent status, assets pledged or mortgaged, any suits or legal actions regarding financial matters, bankruptcy status, court ordered payments and the general status of the report.
- Conduct criminal history record checks in accordance with prescribed regulations, and evaluate the criminal backgrounds of the sole proprietors, partnerships, corporate officers and members who apply for licensing.
- Manage customer profiles and maintain the integrity and security of the data and information while delivering specialized services.
- Review and evaluate relevant system documentation specifically using the Business Licensing System, the Dealer Regulatory System and the E-Permitting System.
- Answer inquiries, resolving licensing issues and working with licensees, determining procedural steps necessary to bring resolution, and work with program staff and supervision to implement resolution and communicate results to customers.
Required Qualifications: At least one (1) year or more experience in the following:
- Progressively applying RCWs and WAC's and any applicable policies and procedures and explaining complex rules and regulations.
- Experience in office/clerical, secretarial, bookkeeping, accounting or general administrative work OR formal education will substitute year for year for experience.
Accessing and moving between multiple computer programs such as databases, word processing programs and the internet to search for and or enter/update information. At least six (6) months experience in the following:
Accurately type at speed of fifty (50) words per minute or faster.
- 10-key calculating experience.
Composing professional correspondence both written and by email. Preferred Qualifications and Competencies:
Think proactively and recognize important trends that will affect customers.
- Communicate those trends so the program can better prepare to meet new challenges.
Develop new services and service models in accordance with those needs. PLEASE NOTE: To take advantage of veteran's preference, please do the following:
Email DD214 (Member 4 copy), NGB 22 or signed verification of service letter from USDVA
- Use a subject line of Auditor 2 – Transportation Services".
- Include your name in the message as it appears on the application you submitted through the careers.wa.gov system.
- Send to HrRecruit@dol.wa.gov The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to six months.
How to Apply:
Failure to follow the application instructions below may lead to disqualification.
To be considered for this vacancy, please select the large Apply button at the top of this job announcement. If you haven't already done so, you will need to create an applicant profile and include the following information:
- A letter of interest clearly addressing your interest in the specific position and demonstrating attention to detail.
- Your chronological résumé depicting work experience and education.
- A list of at least 3 professional references including names, professional titles, and current phone numbers. Only candidates who reflect the minimum qualifications on their State application will be considered. If you have questions about the process, or need assistance, please contact the recruiter listed below before the posting closes.
For inquiries about this position, please contact Anu Raoat 360-902-4061 or email Arao@DOL.WA.GOV*.* Please reference recruitment number 16-255.
**Persons under final consideration for initial appointment with DOL are subject to a background check.
Washington State is an equal opportunity employer. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources Office at 360.902.4000 or email HrRecruit@dol.wa.gov
Job Type: Full Time - Permanent
Job Number: 16-255
Department: Dept. of Licensing
Closing: 10/25/2016 11:59 PM Pacific
Agency: State of Washington
Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.
Salary: $2,925.00 - $3,807.00 Monthly
Location: Thurston County – Olympia, WA