Veterans Affairs, Veterans Health Administration FOOD SERVICE WORKER (VETERANS CANTEEN SERVICE) in Omaha, Nebraska

Veterans Affairs, Veterans Health Administration
Many vacancies in the following location:
  • Omaha, NE
Work Schedule is Full Time - Term NTE 1 Yr and 1 D

Opened Thursday 6/9/2016 (137 day(s) ago)

** Closes Monday 12/5/2016 (42 day(s) away)

Job Overview

Vacancy Identification Number (VIN): 1724478

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

We are a patient-centered, integrated health care organization for veterans which provides excellent health care, research and education. For more information on working for the Department of Veterans Affairs in VISN 23, please visit us at:

You can make a difference! The VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


This position is located in the Veteran Canteen Service Omaha, NE . Please see Duties section below for more information about the duties.

As a Food Service Worker, you will be responsible for duties such as:

  • Operate a dish washer machine.
  • Remove and transport soiled trays, pans and utensils.
  • Clean tables and seats as necessary.
  • Operate cash register within standards and security guidelines, while assuring that proper selling prices are charged to each customer.
  • Verify cash and coupon withdrawals.
  • Count cash drawer at beginning and end of shift each day.
  • Keep silverware, cups, napkins, coffee, soda pop, CO2 and all items necessary for customer service stocked.
  • Maintain work area in a clean and orderly fashion.
  • Assist in storing of food items, assuring that items are properly dated and identified.
  • You must have the knowledge and ability to operate and clean all kitchen equipment.

Work Schedule: 11:00am to 7:30pm with rotating days off.

Position Description Title/PD#: Food Service Worker/PD#05255A

Relocation Expenses: Relocation expenses are not authorized for this position.

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Must pass pre-employment examination.
  • Designated and/or Random Drug Testing required.
  • Background and/or Security Investigation required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.

To qualify for this position, applicants must meet all requirements by the Monday, December 05, 2016.

PHYSICAL EFFORT:As a Food Service Worker your work requires manual dexterity, and is subject to continuous standing, walking, frequent stopping, reaching, pushing, pulling and bending. You must be able to life and move items weighing up to 45 pounds, and occasionally over 45 pounds. May perform heavy work such as, scouring large cooking utensils, and pushing heavy carts/trucks in unloading, storing and delivering food/supplies. May be required to work on ladders and use powered cleaning products.

Specialized Experience: Ability to read and interpret instructions and perform simple calculations used in food preparation. Experience in the food service industry, including experience with operating/cleaning kitchen equipment or facilities, knowledge of proper food handling and food sanitation procedures, customer service training.

There is no educational substitution for the NA -7408 level.

You will be rated on the following Competencies based on your application for this position.

Competency 1 – Have general knowledge of food service, possess operational knowledge of a variety of kitchen equipment and have exposure to proper food handling and sanitation procedures.

Competency 2 - Be able to follow oral and written instructions; must be able to read tray tickets and menu labels; must have knowledge of basic arithmetic in order to determine amounts of food and trays required; must be able to communicate with patients in order to convey patients' complaints and/or concerns; and must have good interpersonal skills with the ability to communicate and interact with customers and co-workers in a positive, friendly manner.

Competency 3 - Perform tasks involving several procedures, and to concentrate on assignments despite interruptions and distractions.

Competency 4 - Have a working knowledge of infection control procedures, including appropriate temperatures for foods and equipment, appropriate sanitation standards, cleaning methods, food handling methods and use of established time frames.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s ) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Other Information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

This job opportunity announcement may be used to fill additional vacancies.

Salary Range: $9.04 to $10.54 / Per Hour

Series & Grade: NA-7408-02/02

Supervisory Status: No

Who May Apply: US Citizens and Status Candidates

Control Number: 441287100

Job Announcement Number: IN-16-1724478-TIB-BU