NBC Universal Senior Analyst, Revenue Management in Orlando, Florida

Job Number 30252BR

Job Title Senior Analyst, Revenue Management

Business Segment Universal Studios

Sub-Business Universal Orlando

Posting Category Executive Management

About Us Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be "doing a job." You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Career Level Experienced

Country United States

State/Province Florida

City Orlando


Develop and implement revenue management and pricing solutions to drive superior financial performance through advanced analytic methods. Develop market response models to understand price sensitivity and determine optimal pricing for Universal Express, Food, Merchandise and other businesses within Universal Parks. Develop, test and implement new products, test price and demand sensitivity, make recommendations to maximize profitability. Establish key performance tracking metrics and monitor ongoing performance.


  • Develop Revenue management models that reflect price elasticity for all guest facing products sold at domestic theme parks and support automation of Revenue Management decision making and identify opportunities to drive incremental profitability. Modeling efforts will include data preparation, normalization, and segmentation to accurately predict the market response to changing prices.

  • Test model accuracy, adjust price, calculate demand sensitivity and make recommendations that maximize profitability. Measure market response at the product and category levels across multiple locations and parks. Establish and maintain baseline historical pricing, seasonality, transaction volume, revenue, penetration, per capita, pricing, etc.

  • Provide weekly and annual pricing recommendations; collaborate with product owners to take action to drive incremental revenue. Develop and maintain dashboards/reporting and drive performance measurement.

  • Trouble shoot forecast and optimization anomalies with revenue management team through the use of statistical and mathematical optimization models.

SCOPE: Develop Revenue Management models and solutions for Express/Front-of-line, Food, Merchandise and other ancillary products across all domestic parks sales channels.



  • High school degree or GED is required.

  • Bachelor’s degree andMaster’s degree is required, PhD is preferred.

  • Master of Science Degree/PhD in Industrial Engineering, Operations Research, Management Science, Mathematics, Statistics or equivalent.

EXPERIENCE: Minimum of 5-7 years of experience in the field or in a related area.


  • Strong critical thinking and problem solving skills

  • The ability to work through complex problems

  • Capable of communicating and expressing ideas clearly and concisely, in both written and oral formats.

  • Strong interpersonal, technical and presentation skills required.

Your talent, skills and experience will be rewarded with a competitive compensation package.

We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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