Ministry Health Care Patient Service Representative, Affinity Medical Group/Oshkosh - 40 hrs/wk in Oshkosh, Wisconsin

Title: Patient Service Representative, Affinity Medical Group/Oshkosh - 40 hrs/wk Location: WI-Oshkosh-Clinic - 1855 South Koeller Street Job Number: R-1412818

Patient Service Representative Affinity Medical Group/Oshkosh, Internal Medicine Full time, 40 hrs/wk Mon-Fri, 8am-5pm No weekends/holidays The Patient Service Representative (PSR) is involved in direct patient service and staff contact. Duties include checking in patients in (insurance verification), answering telephone, scheduling patient appointments, and assisting other staff members. The scheduling application is utilized to update patient demographics and appointment information, maintain providers’ schedules and generate letters. All interactions are handled in a friendly, helpful and professional manner, reflecting the caring and positive image of the organization. Qualifications: High School Diploma or equivalent. Additional related education may be substituted for work experience. O ne year experience in a customer service setting and/or six months reception experience in a health care setting are preferred. Knowledge of medical terminology is desirable. Ability to communicate clearly and concisely in person and on the phone. Basic computer skills. Ability to establish and maintain effective working relationships with patients, families, providers, co-workers and other customers. Job: Admitting/Registration