HCA, Hospital Corporation of America Medical Office Specialist in Overland Park, Kansas

College Park Family Care is a Christ-centered medical practice, and every aspect of our practice is rooted in providing compassionate care to our patients and each other. Our goal is to provide compassionate, comprehensive care for every member of the family. We have more than 90 providers, including specialists who can meet all health care needs – from obstetrics and orthopedic surgeons to dermatologists and dietitians. At College Park Family Care, you can count on exceptional care from experienced, board-certified providers.

The HCA Physician Services Group (PSG) is the physician solution for the Hospital Corporation of America. PSG makes it easier for physicians to practice medicine by reducing the burdens of managing an independent practice and infusing the best clinical and operational standards in every office. With 13,000 employees that work in more than 790 practices across 21 states, PSG is leading the way by delivering high quality, cost effective health care in communities across the country.

The role of the Medical Office Specialist includes responsibilities for all front office functions including patient relations, appointment scheduling, telephone duties, patient registration, insurance verification, handling medical records, filing, cashiering, and computer work.


• Work at the reception desk, answer phones, greet and communicate with patients and providers. • Scheduling, canceling, and rescheduling patient appointments. • Checking in patients and properly documenting registration. • Insurance verification and verification of patient demographics. • Filing and retrieving all medical records/files. • Collecting co-pays and cash from patients, getting authorization on credit cards. • Entering charges, payments, and balancing the day in the computer. 1. Timely communicate and route any patient concerns at time of visit. Review messages for PT and respond and/or route appropriately. 2. Proficient in use and maintenance of applicable medical equipment. 3. Ensures fee slips are present for all scheduled patients and follow fee slip protocol for cancel or no-show patients. 4. Opens office and ensures the waiting room is clean and organized and notifies the manager of any major cleaning or repair issues. 5. Competently performs assigned modalities as directed, assists with patient flow, and sets-up of initial treatment, as needed. 6. Accountable for closing activities, i.e. locking doors, lights, etc.


• Less than one year of experience is required, one to three years of experience is preferred.

Title: Medical Office Specialist

Location: Kansas-Overland Park-Physical Therapy – College Park Family Care

Requisition ID: 24256-51818